NVQ Business Administration Radlett

...Suitable for: NVQ level 3 in Management is aimed at first line managers with some experience, who have specific responsibility for managing people...

...* Work with others to improve customer service * Build your organisation’s understanding of its market and customers * Manage the achievement of customer satisfaction...

...of opportunity and diversity in your organisation * Lead change * Plan change * Implement change * Develop productive working relationships with colleagues...