-
All
-
Online
-
Filters
-
Kent
-
Online
-
Type of studies
-
+ Filters
Classroom-based Customer Service Skills NVQ in Broadstairs
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a contact or call centres who wish to gain a nationally recognised qualification and study through distance/work based learning... Learn about: Customer Care, Call Centre, Customer Service Skills...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A minimum of 42 credits are required overall for completion of this qualification. Mandatory Units Demonstrate understanding of customer service Demonstrate... Learn about: Customer Service, Verbal Communication, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 1 Year
...Gain a good comprehension of how to interact and deal with customers and what it takes to provide excellent customer service both in person and over the phone... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...principles of conflict management This course can be taken over a 12 month period but you can complete it as fast or as slowly as you wish. Assessments... Learn about: Customer Service Skills, Quality Training, Customer Manager...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Customer Care, Customer Service Skills, Verbal Communication...
- NVQ
- Online
- Different dates available
- 12 Months
...it as fast or as slowly as you wish. Assessments To pass this course learners must pass 6 assignments. These are completed after navigating through... Learn about: Customer Retention Strategy, Customer Service, Customer Care...