NVQ 2 Business Administration Apprenticeship

Course information:
NVQ 2 Business Administration Apprenticeship

Course summary:
This course is designed to provide a thorough training in basic techniques of administration.

Course content:
The theory and practice of administration as detailed below in the units of the NVQ Level 2 qualification:
Unit 102 Health & Safety in the Workplace
Unit 201 Support the work of your team
Unit 202 Plan, organise and improve your work
Unit 203 Communicate information using telephone and fax
Unit 204 Prepare and print documents using a computer
Unit 206 Enter, retrieve and print data in a database
Unit 207 Provide effective customer service
Unit 213 Support the use of Information Technology
Optional units may vary according to work placement and/or personal preferences. Other units within the course will include work on key skills (depending upon previous academic results) and industry standard technical certificates.

Course structure:
Trainees will be based at an approved employer, and will attend college one day per week to augment the training they are receiving at their work based placements.

Qualifications achieved:
Successful trainees will be awarded the NVQ Level 2 Administration Certificate. This is a National Vocational Qualification (N.V.Q.) awarded by the OCR Examinations Board. It is based upon the practical requirements of the business sector.

Progression opportunities:
There is a constant demand for qualified and experienced clerical, secretarial, administrative and IT staff within a wide range of industries including the medical and legal professions, banking, local government and the health service. These large employers offer increased opportunities for promotion.

Free study and financial support:
Most full-time students do not have to pay for their course. We may also be able to help you with some of the extra costs associated with college, eg travel, childcare, equipment, books etc. In addition, if you have just left school, you may be eligible for an Educational Maintenance Allowance. Please ask us about â€-Money Matters†for more details.