NVQ Diploma in Customer Service (Level 3)
NVQ
In London
Description
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Type
NVQ
-
Location
London
These qualifications are designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification is designed around two core mandatory units (12 credits) and a selection of optional units (to a total of 42 credits) Mandatory Units
Facilities
Location
Start date
Start date
Reviews
Subjects
- Customer Service
- IT
Course programme
What does the course include?
- Make customer service personal
- Go the extra mile in customer service
- Deal with customers in writing or electronically
- Use customer service as a competitive tool
- Organise the promotion of additional services or products to customers
City of Westminster College is Central London's Top Vocational FE College. We're located in Central London, minutes from Edgware Road and Paddington tube stations, and we offer over 200 courses across a wide range of subjects. We're Ofsted rated 'Good' and proud to be the first choice for students across Greater London.
We have courses for school leavers (16-18 year-olds) including A-levels and BTECs, courses for adults including short evening classes, NVQs, Apprenticeships and short courses for employers and employees as well as courses for the unemployed to help you get back to work.
NVQ Diploma in Customer Service (Level 3)