NVQ Level 2 Customer Service

Business Focus and Associates Ltd

NVQ

Inhouse

£ 850 + VAT

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Description

  • Type

    NVQ

  • Methodology

    Inhouse

  • Duration

    Flexible

The course will benefit you by providing you with the knowledge you require to provide customer service to a nationally recognized standard. Suitable for: This qualification is designed for employees who need to communicate clearly and confidently. It is also suitable for individuals who work with others to solve problems and support customer service improvements and anyone who works in a customer-facing role or who has to speak to customers on behalf of your company.

Important information

Government funding available

About this course

Assessment and learning is work-based therefore learners need to be in a role which demonstrates evidence of customer service related activities.

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Course programme

Want to have the skills to maximise sales, ensure you are making the right impression with your customers and understand what they really want?

Payment Plans Available - Initial deposit followed by 6 monthly amounts.

The course covers the skills needed to deal with a range of customers, enabling you to deal with a variety of customer service situations on a day-to-day basis to the best of your ability.

The course will benefit you by providing you with the knowledge you require to provide customer service to a nationally recognized standard.

See related categories

NVQ Level 2 Customer Service

£ 850 + VAT

The best Telephone Skills courses

See all

See all