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NVQ Telephone Skills Distance and online learning
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Very great course overall.
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- NVQ
- Online
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
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Very great course overall.
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- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Care, Customer Service, Customer Service Skills...
- NVQ
- Online
...NVQ Level 3 in Customer Service To complete this course you will have to complete three mandatory units focused on your customer services role and...
- NVQ
- Distance Learning
- 6 Months
... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
..., receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system professionally. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty... Learn about: Telephone Skills...
- NVQ
- Online
- Different dates available
- 1 Year
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...Professional Telephone Receptionist Course Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of reception and looks at skills needed to improve workplace management. By taking this course you will...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Effective Communication, Customer Service...
- NVQ
- Distance Learning
- 6 Months
... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres...
- NVQ
- Distance Learning
- 6 Months
...To successfully complete your training, achieving all units listed in your chosen programme. Moving onto more specialised courses. Suitable for: The NVQ Level 4 in Contact Centre Professionals is suitable for senior contact staff, usually Team Leader/Manager level. It will develop your skills...
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