9

NVQ Telephone Skills Distance and online learning

Sort by
  • All
  • Close to
  • Online
  • Abroad
YOUR CURRENT SELECTION
  • Telephone Skills
  • Online / Distance
COURSE TYPE
  • All 56
  • Courses and Training 45
  • Further Education 11
PRICE
  • £2,000
  • £1,000
  • £500 or less
SUBJECT AREA
  • Personal Development 79
  • Communication Skills 19
  • Telephone Skills 9
  • Other Communication Skills 8
  • Presentation Skills 1
  • Assertiveness 1
STARTING
  • In 30 days 4
  • In 3 months 4
  • In 6 months 4
  • In 9 months 4
  • In 1 year 4
  • In over a year 4
DURATION
  • Hours 2
  • Days 0
  • Weeks 0
  • 3 months 0
  • 6 months 5
  • 9 months 0
  • Year(s) 2
WHERE TO STUDY
Country
METHODOLOGY
  • NVQ
  • Online

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Service Skills, Customer Care... More


Free
Add to comparator
  • NVQ
  • Distance Learning
  • Different dates available
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Customer Service, Customer Care... More


£895
VAT exempt
Add to comparator
  • NVQ
  • Online
  • Different dates available
  • 1 Year
  • Virtual classes
  • Online campus
  • Delivery of study materials
  • Support service

..., receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system professionally. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty... Learn about: Telephone Skills... More


£317
Add to comparator
  • NVQ
  • Online

...NVQ Level 3 in Customer Service To complete this course you will have to complete three mandatory units focused on your customer services role and... Learn about: Customer Care, Customer Service Skills... More


Price on request
Add to comparator
  • NVQ
  • Online
  • Different dates available
  • 1 Year
  • Support service
  • Delivery of study materials
  • Online campus
  • Virtual classes

...Professional Telephone Receptionist Course Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of reception and looks at skills needed to improve workplace management. By taking this course you will... More


£317
Add to comparator
  • NVQ
  • Distance Learning
  • Different dates available
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Care, Customer Service, Customer Service Skills... More


£695
VAT exempt
Add to comparator
  • NVQ
  • Distance Learning
  • 6 Months

... is for experienced call centre agents and Customer Service Officers and Team Leaders. It provides certification in a broad range of skills for contact centres... Learn about: Influencing Skills, Negotiation Skills, Call Centre... More


£850
VAT exempt
  • NVQ
  • Distance Learning
  • 6 Months

... provides certification for a broad range of customer service and contact centre skills, negotiation and ability to deal with conflict over the phone... Learn about: Customer Service Skills, Persuasion Skills, Call Centre... More


£750
  • NVQ
  • Distance Learning
  • 6 Months

...To successfully complete your training, achieving all units listed in your chosen programme. Moving onto more specialised courses. Suitable for: The NVQ Level 4 in Contact Centre Professionals is suitable for senior contact staff, usually Team Leader/Manager level. It will develop your skills... Learn about: Negotiation Skills, Customer Service Skills, Customer Care... More


£1,100