NVQ Level 3 Business and Administration

APPRENTICESHIP ADMINISTRATION

OCR NVQ LEVEL 3 Business and Administration
Candidates must complete six units in total from two mandatory units and four optional units. At least three of the optional units must be from Group B.

Mandatory units
301 Carry out your responsibilities at work
302 Work within your business environment

Optional units – group A
110 Ensure your own actions reduce risks to health and safety
204 Manage diary systems
205 Organise business travel and accommodation
212 Use IT systems
213 Use IT to exchange information
216 Database software
217 Presentation software
218 Specialist or bespoke software

Optional units – group B
303 Supervise an office facility
304 Procure products and services
305 Manage and evaluate customer relations
306 Manage the payroll function
307 Complete year-end procedures
308 Monitor information systems
309 Run projects
310 Research, analyse and report information
311 Plan, organise and support meetings
312 Make a presentation
313 Organise and coordinate events
314 Word processing software
315 Spreadsheet software
316 Website software
317 Artwork and imaging software
318 Design and produce documents
319 Plan and implement innovation and change
320 Develop productive working relationships with colleagues
321 Provide leadership for your team
322 Prepare text from notes
323 Prepare text from shorthand
324 Prepare text from recorded audio instruction