OCR Administration (Business Professional) Certificate (Foundation)

This qualification is for those seeking a career in Office Administration or Customer Service, or mature learners returning to work and wishing to update their skills. On the Level 1 course you will study various mandatory units related to working in administration and customer service. You will also complete units relating to the administration and customer service environment.

Examples of units are:

• Working in business and administration
• Creating business documents
• Making and receiving calls
• Welcome visitors
• Teamwork in administration
• Text Processing
• Word Processing
• Speed Keying
• Legal Text Processing
• Functional Skills in English, Maths and ICT

English and maths are an essential part of your studies and will help you succeed on your course. These subjects help you develop confidence and are key employability skills that recruiting employers look for. If you have not achieved GCSE grade C or above in English and Maths you will need to continue studying these subjects. We will ensure you have the right lessons and support to improve your English and maths.

Our full-time courses are designed to help you achieve your ambitions whether your goal is to go on to a higher level of study or whether you are looking to start a job. Therefore as part of your course there will be employability and study skills (we call these PD Central) that are included to meet your needs and those of the industry you want your career in.