Office Admin and Reception Skills
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
21h
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Duration
1 Year
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Online campus
Yes
The Office Admin and Reception Skills course is designed to provide learners with the essential knowledge and practical skills required to excel in administrative and reception roles. Covering key areas such as effective communication, diary management, customer service, office organisation, and professional etiquette, this course equips participants with the confidence to manage daily office operations efficiently.
Learners will develop proficiency in handling correspondence, managing appointments, maintaining records, and using office technology effectively. The course emphasises time management, problem-solving, and interpersonal skills, all crucial for modern office environments.
Ideal for aspiring administrators, receptionists, or anyone looking to strengthen their office management capabilities, this course enhances employability by providing practical skills that are immediately applicable in professional settings. With its online, self-paced format, participants can learn at their own convenience, making it suitable for both beginners and those seeking to refresh or update their administrative expertise. By the end of the course, learners will be equipped to contribute confidently to the smooth operation of any office.
Important information
Price for Emagister users:
About this course
Develop professional reception and front-desk skills
Master effective office communication and correspondence
Manage appointments, meetings, and schedules efficiently
Organise and maintain accurate office records
Enhance customer service and interpersonal skills
Apply time management and prioritisation techniques
Build confidence in using office software and technology
This course is ideal for individuals seeking to start or progress in administrative and reception roles across a variety of industries. It is suitable for aspiring office administrators, receptionists, personal assistants, or those looking to strengthen their organisational and professional skills.
Whether you are entering the workforce for the first time, returning after a career break, or aiming to enhance your CV, this course provides the practical knowledge and skills employers value. It is also suitable for small business owners or team members who manage office operations alongside other responsibilities. Designed to be inclusive and accessible, the course supports learners of all backgrounds in developing core office administration competencies that are transferable across multiple sectors.
No formal entry requirements are needed for this course, making it accessible to a wide range of learners. It is suitable for individuals aged 16 and above.
To gain the most from the course, learners should have a good standard of English, numeracy, and basic IT skills. This ensures they can effectively understand course materials, complete exercises, and navigate online learning modules with ease.
Upon successful completion of the Office Admin and Reception Skills, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
The Office Admin and Reception Skills course stands out for its flexibility and self-paced design, allowing learners to study at times that suit them. Modules are expertly designed to deliver practical, career-focused outcomes that enhance employability.
This course focuses on equipping learners with skills that are immediately applicable in professional environments, improving office efficiency and professionalism. Completing this course also adds value to your CV by demonstrating competency in essential administrative and reception tasks. With clear, concise modules and practical learning objectives, this course is designed for learners who want to boost their career prospects while managing their own schedule.
This course is designed to be accessible for beginners and those with some prior experience. The self-paced online format allows you to progress through modules at your own speed. Clear instructions, practical examples, and structured learning paths ensure that learners of varying abilities can successfully complete the course and gain confidence in office administration and reception skills.
By completing the course, you develop core administrative and reception competencies highly valued by employers. Skills such as professional communication, record-keeping, diary management, and customer service enhance your employability across multiple sectors. This course is particularly useful for job seekers, career changers, or individuals looking to improve their CV and stand out in competitive office-based roles.
The course is delivered entirely online, allowing learners to study flexibly from any location. Modules include structured lessons, interactive exercises, and practical examples to reinforce learning. You can revisit content as needed and progress at your own pace, making it ideal for those balancing study with work or other commitments.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Secretarial
- Excel
- Office IT
- Customer Service
- Ms Office
- Diary Management
- MS Excel
- Communication Training
Teachers and trainers (1)
One Education
Course Provider
Course programme
An Office Admin and Reception Skills course equips learners with the practical knowledge and abilities needed to manage administrative tasks and front-desk operations efficiently. The course covers telephone and email communication, scheduling, record-keeping, customer service, and office software use. Learners develop organizational, interpersonal, and professional skills to ensure smooth office operations and a positive experience for clients and colleagues.
Course Curriculum
- Admin, Secretarial and PA Diploma
- Module 01: Personal Assistant
- Module 02: Admin Support
- Module 03: Administrative Management
- Module 04: Organisational Skills
- Module 05: Telephone Etiquette
- Module 06: Business Writing
- Module 07: Time Management
- Module 08: Body Language and Effective Communication
- Module 09: Meeting Management
- Module 10: Excel Basics
- Module 11: PowerPoint Basic
Office Admin and Reception Skills
