Office Receptionist
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
6h
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Duration
1 Year
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Online campus
Yes
The Office Receptionist Course is designed to develop the professional skills and confidence required to succeed in a modern office reception role. Receptionists are often the first point of contact for clients, visitors, and stakeholders, making organisation, communication, and professionalism essential. This course provides learners with a strong foundation in front-of-house operations, administrative support, and workplace communication.
The course covers key areas such as telephone handling, visitor management, appointment scheduling, document management, customer service, and professional workplace behaviour. Learners will also gain insight into office procedures, time management, confidentiality, and the effective use of office technology. These skills are vital across a wide range of industries, including corporate offices, healthcare settings, educational institutions, and professional services.
Designed for flexibility, the Office Receptionist Course allows learners to study online at their own pace while building job-ready knowledge that supports career development. Whether you are entering the workforce, changing careers, or enhancing your administrative skills, this course provides practical learning aligned with real workplace expectations. On completion, learners will have the confidence and transferable skills to support reception and administrative functions professionally and efficiently.
Important information
Price for Emagister users:
About this course
Understand the role and responsibilities of an office receptionist
Develop professional communication and customer service skills
Manage telephone systems and visitor interactions confidently
Improve organisation, scheduling, and time management abilities
Learn essential office administration procedures
Strengthen workplace professionalism and confidentiality awareness
The Office Receptionist Course is ideal for individuals seeking to start or progress a career in office administration or front-of-house roles. It is suitable for beginners with no prior experience, as well as those currently working in administrative positions who wish to formalise and strengthen their skills. Learners interested in roles such as office receptionist, front desk assistant, administrative assistant, or office support staff will find this course highly relevant.
The course is also suitable for career changers looking to move into office-based environments, returners to work seeking refreshed skills, and individuals aiming to improve their employability across multiple sectors. With transferable skills applicable to corporate, healthcare, education, and service-based organisations, the course supports a wide range of professional pathways. The accessible structure ensures learners from diverse backgrounds can benefit, regardless of previous qualifications.
There are no formal entry requirements for enrolling in the Office Receptionist Course, making it accessible to a wide range of learners. The course is suitable for individuals aged 16 and above who are interested in developing office and administrative skills. While no prior experience is required, a good standard of English is recommended to support effective communication and understanding of course materials. Basic numeracy and IT skills are also beneficial, as learners will engage with scheduling, documentation, and online learning platforms throughout the course.
Upon successful completion of the Office Receptionist Course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This course stands out through its flexible, self-paced learning structure, allowing learners to study around existing work or personal commitments. The content is designed by industry-informed professionals to reflect real workplace expectations and administrative standards. Clear, structured modules focus on practical knowledge that supports career development and workplace readiness. Learners gain transferable skills that enhance professional confidence, organisation, and communication. The course supports continuous professional development and provides valuable evidence of skills that strengthen a CV and support progression within office-based roles across various industries.
Yes, the Office Receptionist Course is designed to be accessible for beginners with no previous office or administrative experience. The course starts with foundational concepts and gradually builds knowledge and skills, making it suitable for learners at all levels. Clear explanations and structured modules ensure learners can progress confidently, regardless of background, while still offering value to those with existing experience.
This course helps develop essential skills required for office receptionist and administrative roles, including communication, organisation, customer service, and professionalism. These transferable skills are valued across many industries and can enhance employability, support career progression, or strengthen an existing role. The professional certification also demonstrates commitment to personal development and workplace competence.
The Office Receptionist Course is delivered entirely online, allowing learners to study from anywhere with internet access. Learning is self-paced, enabling individuals to progress at a speed that suits their schedule. Course materials are available through an online platform, providing flexibility and convenience while supporting structured and focused learning.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Receptionist
- Business Writing
- Office IT
- Customer Service
- Ms Office
- Time management
- Writing
- Workplace Skills
- Communication Training
Teachers and trainers (1)
One Education
Course Provider
Course programme
Office Receptionist Course introduces the core responsibilities of a professional receptionist, covering front-desk operations, customer service, communication skills, telephone handling, appointment scheduling, office administration, and professional conduct to support efficient and welcoming workplace environments.
Course Curriculum
- Office Receptionist Course
- Module 1: Introduction to Reception and Receptionist
- Module 2: Business Telephone Skills
- Module 3: Representing Your Boss and Company
- Module 4: Mail Services and Shipping
- Module 5: Travel Arrangements
- Module 6: Organising Meeting and Conferences
- Module 7: Time Management
- Module 8: Record Keeping and Filing Systems
- Module 9: Business Writing Skills
- Module 10 :Organisational Skills
- Module 11: Communication Skills
- Module 12: Customer Service
- Module 13: Effective Planning and Scheduling
- Module 14: Invoicing/Petty Cash
Office Receptionist
