Operations Strategy – Product and Service Development

Chief operations officers and chief executive officers
Operations directors and managers
Heads of departments
Senior operations executives, officers and staff
Those who wish to gain a comprehensive understanding of the interaction between operational resources and market requirements.
Those who wish to transform their companies’ prospects through the way they manage their operations resources strategically, turning their operations capabilities into a formidable asset.
Those who wish to use operations strategy as a major source of competitive advantage in for-profit businesses or the route to achieving social welfare in not-for-profit enterprises.
Those who appreciate operations strategy as central, ubiquitous and vital to any organisation’s sustained success.