Outlook 2003 Advanced

This course teaches advanced-level functions and features of Outlook 2003. Students will learn how to create custom toolbars, customize the menu bar and Navigation pane, use advanced search options, set and remove filters, and sort, group, and set rules for messages. They'll also learn how to work with notes, the Journal, advanced Calendar features, message templates, forms, public folders, newsgroups, and Outlook's security features. This course is approved courseware for Microsoft Office Specialist certification.

Course content

Managing Outlook Data

• Personal Folders
• Archiving Folder contents
• Field Chooser & Group By
• Sort/Filter
• Automatic Formatting
• Custom Views
• Office Documents
• Import/Export Data
• Insert Item
• Security

Email tools

• Mail Format & Templates
• Rules Wizard
• Public Folders & Conversation folders
• Office Email
• Routing slips
• Shared Attachments

Scheduling.

• Delegate permissions
• Managing Resources
• Printing Calendar details
• vCalendar & iCalendar
• Online meetings
• Save as Web Page

Contacts

• Creating Contacts from email
• Sending letters to Contacts
• Mail Merge
• Activity details
• VCard
• Custom Fields in Contacts

Extending Outlook

• Navigation Pane shortcuts
• Rules and Alerts
• Customising the toolbars
• Folder Permissions
• Adding mailboxes to the Folder List
• Simple Forms
• Working offline (synchronising folders)
• Cached Exchange Mode