Outsourcing Champion Training Overview

Training

In London

£ 800 + VAT

Description

  • Type

    Training

  • Location

    London

  • Duration

    2 Days

Op2i have developed an intensive 2 day workshop dedicated to: a) Equipping the champions of an outsourcing programme with the information and tools needed to lead the process of outsourcing within their organisation; and. b) Equipping suppliers of outsourcing services to better understand the buying decision making model, customer perceptions of risks, and the vendor selection process. Suitable for: The workshop is for: a) Those involved in desiging, analysing and managing an outsourcing / offshoring programme within an organisation, large or small at CxO and senior management levels. b) Outsourcing / offshoring service providers. c) Shared service managers. d) Investment promotion agencies in the area of outsourcing. e) Advisors (Legal, HR, Business) to better understand how outsourcing / offshoring can be an effective business strategy.

Facilities

Location

Start date

London
See map

Start date

On request

About this course

The course will be delivered in English.

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Course programme

The workshop covers the A to Z of outsourcing, from priming attendees on outsourcing and general drivers and trends in the industry to the development of a high level business case for outsourcing. The workshop provides the knowledge, tools and techniques to enable decision makers to initiative business improvement and outsourcing programmes within their organisations to drive efficiency, improve organisational performance and generate new revenue streams.

Workshop will be held in London / Hertfordshire

The course content includes:


What is outsourcing?
Core competences and outsourcing choices
The outsourcing lifecycle
Getting internal approval
Getting internal commitment
Developing the business case
Process mapping
SLA setting
Vendor search – RFP process
Contract formation – legal issues
Data protection IP
Change management
Transition planning – change management
Risk management
Implementation
Relationship management
Governance structures
Enforcement / escalation / performance management
Arbitration /mediation
Exit management and transition out
Role play exercises - Getting Board approval

Additional information

Payment options: The course fees can vary depending on the number of delegates in attendance. The number of delegates attending from a single company, previous courses attended, any discount status your business may have with Op2i and any sponsorship that may have been provided for the course may alter the course fee. We will also be hosting a social networking event post course.

Outsourcing Champion Training Overview

£ 800 + VAT