PA to the senior manager

Course summary

Being a senior PA can, at times, be lonely and isolating. You need tact, discretion and a proactive approach to your work, as well as a good understanding of your organisation and your manager's approach.

This two-day course helps you understand your role better and shows you how to discuss and develop your relationship with your manager. The course has been specially designed to run in-house, bringing together all PAs for senior managers, helping develop an organisation-wide approach.


Course outline

Over the 2 days you will cover:

• working with clients and board members
• the importance of commitment to the cause
• identifying and working with strengths and weaknesses
• systems for senior PAs
• what makes a good manager
• what can go wrong
• communication skills
• how to delegate
• building your relationship with your manager

This course is part training, part workshop. On the final afternoon, managers are also invited to enable an exchange of views and ideas, and encourage even better working relationships.
"I will be more pro-active in taking on responsibility and plan ahead more often."
≈HL National Association of Design and Fine Arts Societies


Who is this course for?

The course is for personal assistants to senior managers in not-for-profit organisations as well as being of benefit to their managers. It is of equal benefit to new PAs and to those with more experience who want to improve their skills.



What will this course help me do: learning outcomes?

This course will help you understand your relationship with your Chief Executive better and develop your communication skills. You will feel more confident in taking a pro-active role and assertive approach to your work as a PA.