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...What will this course help me do: learning outcomes? This course will ensure you can listen well, establish customer needs and handle tricky situations...
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...minutes as part of their work. Whether you are asked to minute the occasional team meeting or are responsible for minuting formal Board meetings...
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...It will show how attitudes and behaviours are linked, and how good customer care is paramount. Suitable for: This course is for anyone who deals with the public...
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...Good resource material to take with us to use". LW, Advocacy Partners Who is this course for? The course is for anyone stepping on the first rung of the management ladder...
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...looking particularly at any sticking points, at a scheduled half-day follow up session. "Excellent course leadership, content, engagement of the group...
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..."Gave me a better insight on how to conduct appraisals and increased my confidence in my ability to do them". KB, Disabled Living Foundation Who is this course...
Reviews on The Centre for Strategy and Communication
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Description
The Centre is a training and consultancy company that shares your commitment to learning.The Centre for Strategy and Communication was founded in 1996 to develop new thinking on strategic leadership and organisational communication. It has grown to become a leading provider of training and consultancy in the corporate, public and voluntary sectors. We are passionate about learning and development. In both training and consultancy, our work is about unlocking hidden potential. Diversity is integral to everything we do.Our management portfolio includes training and consultancy on strategic planning, team leadership, project management and event management. Our Certificate in Leadership and Management is a joint project with Royal Holloway College, University of London. Our communication team provides influencing skills training, and they can help you develop your skills in public speaking, media interviews and report writing. They also provide consultancy to improve internal as well as external communication.We work with administrators and other office professionals, too. We can help to upskill you, for example, in minute taking, time management and assertiveness.
