PA Telephone Skills Certificate
Short course
Online
Description
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Type
Short course
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Level
Intermediate
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Methodology
Online
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Duration
Flexible
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
This course provides a comprehensive guide to essential PA telephone skills, such as making the best first impressions, taking messages effectively, and being organised and calm under pressure.
Facilities
Location
Start date
Start date
About this course
You Will Learn:
How to make the best first impression by using the right greetings and being charming
The perfect timing when taking calls
How to be organised and efficient when taking and delivering messages
How to be calm and professional under pressure
anyone
Internet Access
This course has been written by industry experts
You will receive en email with further information on the course and how to purchase
Reviews
Subjects
- Telephone Skills
- PA
- Work
- Business
- Personal
- Assitant
- Online
- Course
- Telephone
- Learn
- Video
- Skill
Course programme
Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs.
From the most professional greetings to use, having the right timing and how to be genuinely charming, to the ways of taking and delivering messages properly, this course covers everything you need to know about effective PA telephone skills.
Benefits of Taking This Course:
- You will have the skills to help you in your PA role
- You could improve your chances of receiving a promotion
- You will improve your relationship with your boss and ensure a smooth office process
- You will avoid the potentially devastating consequences of jeopardising important company relationships
Additional information
PA Telephone Skills Certificate