PA Telephone Skills Certificate

Short course

Online

£ 18 VAT inc.

Description

  • Type

    Short course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    Flexible

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

This course provides a comprehensive guide to essential PA telephone skills, such as making the best first impressions, taking messages effectively, and being organised and calm under pressure.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

You Will Learn:
How to make the best first impression by using the right greetings and being charming
The perfect timing when taking calls
How to be organised and efficient when taking and delivering messages
How to be calm and professional under pressure

anyone

Internet Access

This course has been written by industry experts

You will receive en email with further information on the course and how to purchase

Questions & Answers

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Reviews

Subjects

  • Telephone Skills
  • PA
  • Work
  • Business
  • Personal
  • Assitant
  • Online
  • Course
  • Telephone
  • Learn
  • Video
  • Skill

Course programme

PA Telephone Skills Certificate

Learning PA telephone skills is absolutely essential for current and aspiring personal assistants looking to refine their craft and sharpen their telephone skills. It is also important for managers and supervisors who are looking for tips to improve the overall performance of their PAs.

From the most professional greetings to use, having the right timing and how to be genuinely charming, to the ways of taking and delivering messages properly, this course covers everything you need to know about effective PA telephone skills.

Benefits of Taking This Course:
  • You will have the skills to help you in your PA role
  • You could improve your chances of receiving a promotion
  • You will improve your relationship with your boss and ensure a smooth office process
  • You will avoid the potentially devastating consequences of jeopardising important company relationships

Additional information

Lifetime Access, Customer service support, Certificate upon Completion, Compatible with all major devices and browsers

PA Telephone Skills Certificate

£ 18 VAT inc.