Part time MOS - Outlook

MOS Outlook 2003
MICROSOFT OFFICE SPECIALIST 2003

Type of learning:
Instructor lead at DBIC

Duration:
2 day intensive

Times/dates:

Cost:

Target Audience
This course is aimed at employees whose responsibilities include the use of Microsoft Outlook to create and manage messages, tasks, contacts and appointments, and use Outlook with other Office applications in organisations of every size.

Benefits to the Employer
Certification in the most commonly used desktop applications increases employee productivity, decreases the time needed to complete tasks and can also decrease demand on valuable IT support resources. Staff will respond to your commitment to their career development and are likely to become more motivated to perform well and be dedicated to the business.

Pre-Course Requirements
Delegates should be familiar with the basics of Outlook 2003.

Course Aims
The course provides delegates with the necessary skills to successfully achieve accredited certification in Outlook 2003.

Course Outline
To become a Microsoft Office Specialist (MOS) in Microsoft Outlook 2003 an individual has to demonstrate proficient use of the application during a performance-based on-line exam. The topics covered are as follows:

Messaging

· Organising

· Attach files to items

· Create and modify a personal signature for messages

· Modify e-mail message settings and delivery options

· Create and edit contacts

· Accept, decline, and delegate tasks

Scheduling

· Create and modify appointments, meetings, and events

· Update, cancel, and respond to meeting requests

· Customise Calendar settings

· Create, modify, and assign tasks

Organising

· Create and modify distribution lists



· Create and modify notes

· Organise items

· Organise items using folders

· Search for items

· Save items in different file formats

· Assign items to categories

· Preview and print items

Academy instructors have undertaken the MOS programme, have several years teaching experience and have achieved MOS Master Instructor Certification.