Part time Using Outlook

Using Microsoft Outlook Type of learning:
Instructor lead at DBIC

Duration:
1 day intensive

Times/dates:

Cost:

£185 (includes course materials, lunch and refreshments)
Corporate rates available please contact us for further information

Target Audience
Intending, new or recent users of Outlook 2003.

Pre-Course Requirements
Delegates should be familiar with the Windows operating system. No knowledge of Outlook 2003 is expected.

Benefits to the Employer
Staff will respond to your commitment to their career development and are likely to become more motivated to perform well and be dedicated to the business. Well-trained staff will be able to complete tasks more quickly and efficiently and productivity may go up.

Course Aims
This practical course will introduce the delegate to Outlook 2003. It will provide â€OEhands on†experience of many of the features found in this programme. By the end of the course, the user will be competent with the following skills:

Course Outline

Fundamentals

- Introduction to Outlook

- Starting Outlook

- The Outlook Screen

- Outlook Components

- Help

Send and Receiving Messages

- Create a Message

- Addressing a Message

- Formatting the Message Text

- Spell Checking

- Sending Messages

- Receiving and Reading Messages

- Drafts

- Tracking Email Messages

Advanced Messaging Features

- Distribution Lists

- Flagging Messages

- E-mail Attachments

- Grouping Messages

- Sorting Messages

- Replying to a Message

- Forwarding Messages

- Recalling E-Mail Messages

- Printing Messages

- Deleting Messages

- Rules Wizard

- Adding a Signature

Contacts

- Add a Contact

- Edit a Contact

- Categorise a Contact

- Contacts from the Same Company

- Show Contacts in Different Views

- Organise/Flag Contacts

- Printing Contacts

- Delete a Contact

Calendar

- Changing Dates

- Create an Appointment

- Edit an Appointment

- Setting Reminders

- Events

- Recurring Appointments/Events

- Print a Schedule

Tasks

- Add a Detailed Task

- Completed Tasks

- Recurring Tasks

- Categorise a Task

- Organised Tasks by Categories

- Task Views

Miscellaneous Features

- Notes

- Creating a New Folder

- Find

- Plan a Meeting with Others

- Receive a Meeting E-Mail

This course outline is a guide. All our courses can be tailored to customer requirements.