Passenger Carrying Vehicle Driving Level 2

Short course

In Gateshead

Price on request

Description

  • Type

    Short course

  • Location

    Gateshead

It introduces the learner to the importance of delivering good customer service for passengers and transport. Suitable for: People working in the passenger transport industry.

Important information

Government funding available

Facilities

Location

Start date

Gateshead (Tyne and Wear)
See map
7th Floor, Aidan House Sunderland Road, NE8 3HU

Start date

On request

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Course programme

The candidate will be required to investigate the importance of good communications and positive working relationships.

We are also a CPC approved assessment centre, therefore we are able to give 35 hours of training that is compulsory for coach and bus trains to have.

Assessment:

All candidates are assessed on the job using a range of methods including; observation, discussion, questioning and witness testimony. This will confirm the candidate�s competence to perform a range of tasks as dictated in the NVQ standards. Candidates agree a programme of further development and assessment with their Assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.

Candidates also receive one to one feedback, support and learning following every assessment visit. This feedback is also provided to the employer to use as part of the internal development process.

These are some of the units that may be included in your NVQ:

  • Planning and delivering a safe, efficient and comfortable service
  • Operating service related equipment effectively
  • Health and Safety
  • Providing professional customer care
  • Driving passenger carrying vehicles safely
  • Operating the passenger service
  • Helping passengers who have special needs
  • Dealing with incidents and emergencies during driving

EMPLOYER BENEFITS:

  • SKILLED/QUALIFIED WORK FORCE
  • IMPROVED CUSTOMER SERVICE
  • ENHANCE BUSINESS OPPORTUNITIES

LEARNER BENEFITS:

  • DRIVERS ARE MORE AWARE OF HEALTH & SAFETY REQUIREMENTS
  • RECOGNISED QUALIFICATION
  • IMPROVED CONFIDENCE

Passenger Carrying Vehicle Driving Level 2

Price on request