People in Projects

Suitable for

Project managers, project sponsors and team members with an understanding of the key terminology found in a project based environment.

Summary
Many project managers consider the development of technical skills more important than the softer side of project management. This course focuses on the people side of projects and how successful teams are developed. A major element of the course looks at 3 key areas; communication, stakeholder management and leadership. The need for the management of conflict is explored and the various conflict resolution options reviewed.

Content
Topics covered include:

• Organization structure
• Stakeholder management
• Negotiation
• Teamwork
• Leadership
• Delegation
• Communication
• Conflict management.

Objectives
At the end of this course delegates will be able to:

• Look at the impact of specific organization types
• Consider the impact of project stakeholders and the tools used to manage them
• Understand the need and application of appropriate soft skills used to develop the team.

Delegates will be given the opportunity to complete:

• A Belbin Team Role Profile, identifying natural preferred and least preferred team roles
• The Thomas-Kilmann Conflict Mode Instrument, analysing the way individuals deal with various situations of conflict

Study Options
This course is available in the classroom or through distance learning - online, on CD or on paper.