Perpetual Training Solutions courses

...to apply the MSP way of managing programmes in the real world. There is also plenty of opportunity to present their exercise results and discuss them... Learn about: Project Manager, Business Organisation...

...(6 topics) Function Types Using the Table dual to try out Functions Numeric Functions Character Functions String Concatenation Date Arithmetic and... Learn about: Database training, Oracle 10g, Oracle Application Server 10g...

...What is a programme and how it differs to both business as usual and project work Relationship between the MSP Principles, Governance Themes and the Transformational... Learn about: Business Administration, Management Computer Engineering, Peoplesoft training...

...The pass mark is 26/40. The exam to be charged separately. Objectives: Understand how an integrated IT service management framework, based on ITIL 2011 best practice guidelines... Learn about: Change Management, Information Systems, IT Management...

...This course will help you to understand how to support individuals, teams and organisations through that change. It will also consider the attributes required... Learn about: Change Management...

...This three day accredited course provides participants with a thorough grounding in the Principles of Change Management. Experiencing change is inevitable... Learn about: Change Management...

...Management Institute (PMI)®. It is suitable for anyone who requires a working knowledge of globally recognized best practice in project management... Learn about: Project Manager, Quality Training, Project Management...

...and Microsoft SharePoint Server. This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346... Learn about: Ms Office, Microsoft Office, Office IT...

...365 users and licenses by using the Office 365 admin center Managing Office 365 password policies Lab : Managing Office 365 groups and administration Managing... Learn about: Information Systems, Ms Office, Information Systems management...

...service design, service transition, service operation and continual service improvement contribute to the ITIL service lifecycle and improving business value?... Learn about: Service Management, Best Practice, Information Systems...

...Key principles and models of service management contained within service strategy, service design and continual service improvement are studied with... Learn about: Information Systems, Service Management, IT Management...

...Business Relationship Managers, Project and Programme staff. The 'Foundation Certificate in IT Service Management' is a pre-requisite for the all other... Learn about: Best Practice, Service Management, Information Systems...

...Business Relationship Managers, Project and Programme staff. The 'Foundation Certificate in IT Service Management' is a pre-requisite for the all other... Learn about: Service Management, Information Systems, Best Practice...

...principles, processes and functions that enables successful IT service management provision. It also prepares delegates for the ITIL Foundation Certificate Examination... Learn about: Best Practice, Service Management, Information Systems...

...It also proves useful for those interfacing with information systems who require an insight into service management best practice. This may include Business Analysts... Learn about: IT Management, Service Management, Information Systems...

...The course is based on the ITIL best practice service lifecycle approach featured in the latest 2011 guidelines. This course is primarily for IT managers... Learn about: Information Systems, Best Practice, IT Management...

...The simulation can be tailored to your company’s needs, providing: - Fun, motivating and highly interactive days / half-days with real ‘wow-factor’... Learn about: Service Management, Best Practice, IT Management...

...of the other key functions (technical management, application management and IT operations management). Roles (1 topic) Covering the principal responsibilities... Learn about: Best Practice, Information Systems, Service Management...

...The pass mark is 26/40. The exam to be charged separately. Objectives: Understand how an integrated IT service management framework, based on ITIL 2011 best practice guidelines... Learn about: Service Management, Best Practice, Information Systems...

...and skills for service management, competence and skills frameworks and training... Learn about: Best Practice, Service Management, Information Systems...