Perpetual Training Solutions courses

...industry leading experts with extensive experience of using MSP, the course includes a relevant, modern case study to help delegates to understand... Learn about: Business Organisation, Project Manager...

...and NULLIF Functions SQL*Plus Parameters (3 topics) Command Line Substitution Parameters The Accept Command The Define and Undefine Commands Using Subqueries... Learn about: Database training, Oracle 10g, Oracle Application Server 10g...

...What is a programme and how it differs to both business as usual and project work Relationship between the MSP Principles, Governance Themes and the Transformational... Learn about: Management Computer Engineering, Business Administration, Peoplesoft training...

...The course is based on the ITIL best practice service lifecycle approach featured in the latest 2011 guidelines. This course is primarily for IT managers... Learn about: Change Management, Best Practice, IT Management...

...This course will help you to understand how to support individuals, teams and organisations through that change. It will also consider the attributes required... Learn about: Change Management...

...This course will help you to understand how to support individuals, teams and organisations through that change. It will also consider the attributes required... Learn about: Change Management...

...attitudes and suggests appropriate management action. Planning Overview (1 topic) A high level look at the processes involved in planning a project... Learn about: Project Manager, Project Management, Quality Training...

...Planning and deploying Skype for Business Online (7 topics) Planning and configuring Skype for Business Online service settings Configuring Skype for Business... Learn about: Office IT, Microsoft Office, Ms Office...

...policies Migrating to Exchange Online Lab : Configuring message transport in Exchange Online Configuring message transport settings Lab : Configuring email... Learn about: Office IT, Information Systems, Information Systems management...

...To explain the objectives, scope, basic concepts, activities and challenges for four of the core processes (Service level management, incident management... Learn about: Service Management, Best Practice, Information Systems...

...can be adopted and adapted within their own organisations Successfully introduce an integrated IT service management framework based on the ITIL best practice... Learn about: Information Systems, Service Management, Best Practice...

...Please arrange a discussion with a training advisor to discover your most cost effective option. Modules Hide all Service Management as a Practice... Learn about: Information Systems, Service Management, Best Practice...

...It also proves useful for those interfacing with information systems who require an insight into service management best practice. This may include Business Analysts... Learn about: Service Management, Information Systems, Best Practice...

...At the very core of best practice guidance, understanding the value of the ITIL service lifecycle, how the processes integrate with each other throughout the lifecycle... Learn about: Service Management, Information Systems, Best Practice...

...aim of balancing cost and quality to minimise risk to the organisation. Processes (3 topics) How do the service management processes within service strategy... Learn about: IT Management, Best Practice, Service Management...

...Please arrange a discussion with a training advisor to discover your most cost effective option. Modules Hide all Service Management as a Practice... Learn about: Best Practice, Service Management, Information Systems...

...These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor... Learn about: Best Practice, Service Management, IT Management...

...can be adopted and adapted within their own organisations Successfully introduce an integrated IT service management framework based on the ITIL best practice... Learn about: Information Systems, Best Practice, Service Management...

...At the very core of best practice guidance, understanding the value of the ITIL service lifecycle, how the processes integrate with each other throughout the lifecycle... Learn about: Information Systems, Best Practice, Service Management...

...This course provides IT managers, practitioners, support staff and staff interfacing with the information systems function with a practical understanding of the key concepts... Learn about: Information Systems, Best Practice, Service Management...