Perpetual Training Solutions courses

...Equally, anyone wishing to attain industry-leading programme management qualifications should attend these courses. Modules Hide all MSP Philosophy and structure... Learn about: Business Organisation, Project Manager...

...(6 topics) Function Types Using the Table dual to try out Functions Numeric Functions Character Functions String Concatenation Date Arithmetic and... Learn about: Oracle 10g, Database training, Oracle Application Server 10g...

...or working in programmes prior to attending. Knowledge of the PRINCE2® project management method is advantageous but by no means mandatory, but some exposure... Learn about: Peoplesoft training, Business Administration, Management Computer Engineering...

...of the other key functions (technical management, application management and IT operations management). Roles (1 topic) Covering the principal responsibilities... Learn about: Change Management, Service Management, Information Systems...

...of effective leaders to support successful change. Delegates will prepare themselves for and take the APMG Principles of Change Management Foundation examination... Learn about: Change Management...

...Photo ID is required to take this exam. Modules Hide all Individuals and Change (3 topics) How people react to change Psychological approaches to change... Learn about: Change Management...

...and includes guidance on resource smoothing and the use of Critical Chain analysis. Project Time Management (1 topic) This session looks at this PMBOK... Learn about: Project Management, Project Manager, IT Project Management...

...policies Migrating to Exchange Online Lab : Configuring message transport in Exchange Online Configuring message transport settings Lab : Configuring email... Learn about: Office IT, Ms Office, Microsoft Office...

...(8 topics) Overview of Office 365 ProPlus Planning and managing user-driven Office 365 ProPlus deployments Planning and managing centralized deployments... Learn about: Ms Office, Information Systems management, Information Architecture...

...Please arrange a discussion with a training advisor to discover your most cost effective option. Modules Hide all Service Management as a Practice... Learn about: Best Practice, Service Management, Information Systems...

...problem management and change management) To state the objectives and key concepts for vast majority of the remaining processes including how they relate to each other... Learn about: Best Practice, Service Management, Information Systems...

...This course provides IT managers, practitioners, support staff and staff interfacing with the information systems function with a practical understanding of the key concepts... Learn about: Information Systems, Best Practice, Service Management...

...The course is based on the ITIL best practice service lifecycle approach featured in the latest 2011 guidelines. This course is primarily for IT managers... Learn about: Best Practice, Information Systems, Service Management...

...Functions (1 topic) Explain the role, objectives and organizational structures of the service desk function. Defining the role, objectives and overlap... Learn about: Information Systems, Service Management, Best Practice...

...problem management and change management) To state the objectives and key concepts for vast majority of the remaining processes including how they relate to each other... Learn about: Information Systems, Best Practice, Service Management...

...problem management and change management) To state the objectives and key concepts for vast majority of the remaining processes including how they relate to each other... Learn about: Information Systems, Best Practice, IT Management...

...improvement are studied with the aim of balancing cost and quality to minimise risk to the organisation. Processes (3 topics) How do the service management... Learn about: Service Management, Best Practice, IT Management...

...Learning the language of ITIL by defining some of the key terminology and key concepts of service management. Key Principles and Models (1 topic)... Learn about: Service Management, Best Practice, Information Systems...

...Business Relationship Managers, Project and Programme staff. The 'Foundation Certificate in IT Service Management' is a pre-requisite for the all other... Learn about: Best Practice, Service Management, Information Systems...

...Functions (1 topic) Explain the role, objectives and organizational structures of the service desk function. Defining the role, objectives and overlap... Learn about: Service Management, Information Systems, Best Practice...