Postgraduate Diploma in Business Management & CRM

This programme is designed to develop your presentation, communication and interpersonal skills, as well as your strategic thinking and decision-making. You will study modules such as Strategic Planning & Implementation, Strategic Marketing Management, and Strategic HR Management alongside with your key career based skills such as Advanced Management Research and Services Management (Including CRM and Key Account Management). Suitable for: This postgraduate diploma programme in Business Management and Customer Relationships Management is ideal for you: if you are a recent graduate with 1 to 2 years work experience and aiming to broaden your skills in strategic thinking, decision making and Service Excellence skills. This programme is also suitable for experienced business and management executives as well as Management Consultants and Key Account Managers, who have more than 5 years managerial work experience, but without an undergraduate degree. We also require you to have a good command of English.