Principles of Change Management

Principles of Change Management

This course is designed for Delegates to gain a comprehensive understanding of the challenges of Change Management, why change happens, how it happens and what needs to be done in order to overcome resistance to change. The course is highly intense with extensive Delegate participation and opportunities to apply Change Management techniques to a variety of scenarios. Delegates will develop their understanding of the challenges of Change Management and it’s impact on individuals, teams, organisations and leadership models.

Learning Objectives

• Define what change means in a work environment and examine it’s impact on individuals, teams and the organisation as a whole
  
• Understand the impact of change on individual and team productivity, including an overview of the learning cycle, learning styles and personality types
  
• Explore team dynamics, the criteria for effective teams and the effect change initiatives can have on team productivity
  
• Analyse how different organisation types are affected by change
  
• Consider various models of organisational change and how best to apply them to your situation
  
• Investigate the role of the leader, how to manage resistance to change
  Course Content
  
  Individual Change
  · Learning what happens when people experience change
  · Identifying what factors affect people’s response to change
  · Being aware of how personality affects a person’s relationship with change
  · Recognising how & why people resist to change
  Team Change
  · Focusing on improving team effectiveness
  · Understanding how teams change and develop
  · Learning about leadership issues in team change
  · How team change impacts organisational change
  Organisational Change
  · Identifying key metaphors of organisational change and how they link to Change Management
  · Recognising your own assumptions about how organisational change works
  · Learning and critically evaluating different models of organisational change
  · Beginning to build an integrated model of the organisational change process
  Leadership and Change
  · Understanding the relationship between leadership style and change
  · Understanding the effects of different leadership styles on the change process
  · Learning about the different leadership roles in the change process
  Developing a personal action plan to respond to the demands of leading change
  
  The Course Will Benefit
  
  · Managers, possibly in a large organisation or Consultancy, with a significant involvement in change issues
  · Consultants wishing to further develop their Consulting capability
  · Programme Managers who have to influence people across Companies, Business Units or Global Structures
  · Project Managers facing the added challenge of not having direct management responsibility for the people affected by their changes
  
  Course Structure
  
  · Suggested 5-10 hours of pre-course reading
  · 3 day Course
  · 1 hour multiple choice, closed book exam on the third day, pass mark is 44/68
  · Delegates are encouraged to complete 1-2 hours of evening work
  · Course runs 9am – 5:30pm with a break for lunch
  · Delegates are encouraged to network and share their experiences
  
  We Provide the Following Essentials
  
  · Comprehensive coursework useful as a reference guide when returning to the office
  · Accompanying textbook - Making Sense of Change Management
  
  Follow On Courses
  
  · Delivering Change Through Business Analysis