Principles of Customer Service in Hospitality, Leisure, Travel and Tourism

City College Plymouth

Course

In Plymouth

Price on request

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Description

  • Type

    Course

  • Location

    Plymouth

About the course

On this course, you will learn all the essential principles of customer service for the hospitality, leisure, travel and tourism industries. This qualification will allow you to learn, develop and practise the skills required for employment and/or career progression in the customer service sector.

Facilities

Location

Start date

Plymouth (Devon)
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Kings Road, PL1 5QG

Start date

On request

About this course

Entry requirements

There are no specific entry requirements for this course.

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Subjects

  • Hospitality
  • Customer Service
  • Travel and Tourism
  • Tourism
  • Travel Tourism

Course programme

What you'll learn

On this course, you will learn:

  • the principles of customer service in hospitality, leisure, travel and tourism
  • the importance of cultural awareness
  • to meet the requirements of customers in the hospitality, leisure, travel and tourism industry with specific needs
  • the role of a customer service representative in welcoming tourists and visitors to their destination.

See related categories

Principles of Customer Service in Hospitality, Leisure, Travel and Tourism

Price on request

The best Tourism Management courses

See all

See all