Public Sector Management - Directly Management Services

Short course

In Hammersmith

£ 2,645 + VAT


  • Type

    Short course

  • Location


  • Duration

    1 Week

“Public sector management – Directly Management services” is a classroom based short course to help you gain those skills needed to improve and implement change within the public sector of your company or business. Complete this course at

This course is for Public service heads, managers, and those who work in some capacity with the public sector.

Upon completion of this course, you will be able to understand the management of those services which are provided directly by the public sector – financial management, performance management, information technology, customer-citizen orientation & service design, and audit & inspection.

Enrol today at



Start date

Hammersmith (London)
See map
W6 0NB

Start date

On request

About this course

Public service heads, managers, and those who work in some capacity with the public sector; those employed within the public sector charged with the responsibility of bringing about change so that their organisation is more efficient and offers more value for money; public service executives that understand the need for reform and, as a team, think through the recalibration of the state and its services that this implies; those who wish to address the ethos, goals and disciplines of public service and will help to create the means of refashioning and strengthening them.


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This centre's achievements


All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 4 years


  • Financial Management
  • Management
  • Budgeting
  • Performance Management
  • Audit
  • Financial
  • Public
  • Public Sector
  • Financial Training
  • Public Economics

Course programme

Managing Public Finance
  • A brief history of financial management in government
  • Budgeting at national level
  • The art of cutting budgets
Managing Performance
  • Why measure and manage performance?
  • The three E’s
  • Education
  • Individuals and organisational performance
  • Performance management and policy evaluation
  • Managerial discretion
  • The ambition
  • The achievement
  • The challenges
Customer-Citizen Orientation
  • Customers, voters and citizens
  • Approaches to customer orientation
  • Contradictions in customer-citizen orientation
Audit and Inspection
  • From conformance to performance
  • Audit
  • Children and education
  • Prisons
  • Learning to deal with inspection

Public Sector Management - Directly Management Services

£ 2,645 + VAT