Quality Management
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
4h
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Duration
1 Year
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Online campus
Yes
The Quality Management course provides a structured introduction to the principles, tools, and frameworks used to improve organisational performance and customer satisfaction. Designed for modern workplaces, it covers core concepts such as quality planning, quality assurance, continuous improvement, risk management, auditing, and process control. Learners will explore industry-recognised approaches including Total Quality Management (TQM), Lean thinking, and root-cause analysis, giving them the confidence to support quality standards across any sector.
Throughout the programme, learners gain the skills needed to identify gaps, streamline workflows, develop quality metrics, and implement sustainable improvement strategies. The course also highlights the importance of documentation, compliance, leadership, and communication in building a strong quality culture.
By studying this Quality Management course online, learners can deepen their understanding of how to drive efficiency, reduce errors, and enhance service delivery. Whether aiming to progress into quality assurance roles or simply improve workplace performance, this training provides knowledge that is highly valued in today’s competitive job market. The course is fully self-paced, making it ideal for professionals seeking flexible and career-focused skill development.
Important information
Price for Emagister users:
About this course
Understand key principles and terminology in quality management
Apply quality assurance and control methods
Use problem-solving tools to improve processes
Analyse risks and implement corrective actions
Support continuous improvement initiatives
Develop quality documentation and reporting
Contribute effectively to organisational quality standards
This course is ideal for learners looking to strengthen their understanding of organisational quality standards and improvement methods. It is suitable for beginners and professionals alike, including administrators, team leaders, supervisors, coordinators, and individuals working in operations, manufacturing, customer service, healthcare, logistics, hospitality, and other service sectors. Those seeking to enter quality assurance, quality control, or compliance-related roles will also find this course highly beneficial.
The programme is equally appropriate for individuals aiming to enhance their career prospects by developing skills that employers consistently value. Anyone interested in improving workplace performance, understanding audit practices, or supporting continuous improvement will benefit from the clear and accessible content. Because the course is delivered online and self-paced, it accommodates learners balancing full-time work, study, or personal commitments.
There are no formal entry requirements for this Quality Management course, making it accessible to learners from all backgrounds. It is suitable for individuals aged 16 and above who wish to build their skills and knowledge at their own pace. A good standard of English, basic numeracy, and confident IT skills are recommended to support smooth progress through the online learning materials. With clear guidance and structured modules, the course is designed to be achievable for motivated learners who want to strengthen their understanding of quality principles and workplace improvement.
Upon successful completion of the Quality Management course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This Quality Management course offers a flexible and self-paced learning experience, allowing learners to study at a time that suits their schedule. The modules are expert-designed, ensuring the content is accurate, relevant, and aligned with professional expectations across multiple industries. The training focuses on practical and career-enhancing skills, helping learners understand how to apply quality principles to improve performance and efficiency in real workplace settings. By completing this programme, learners gain valuable knowledge that strengthens their CV and supports progression into quality-related roles or broader operational positions. The accessible structure makes it a strong choice for anyone aiming to advance professionally with recognised quality management skills.
Yes. This course is designed to be accessible for complete beginners as well as professionals seeking to strengthen their understanding of quality principles. The modules explain all key terminology, frameworks, and tools in a clear and structured way, making it easy to follow even without prior experience. Learners progress through the content at their own pace, allowing plenty of time to review concepts and build confidence. The flexible online format ensures that individuals with varying levels of knowledge can study comfortably and effectively.
Quality management skills are valuable across nearly every sector, including manufacturing, healthcare, logistics, retail, customer service, education, and corporate operations. By completing this course, learners gain the ability to contribute to quality assurance, auditing, continuous improvement, and compliance activities. These skills enhance employability and are often sought after by employers looking to strengthen operational excellence. Whether aiming for a new role or progression within a current position, the knowledge gained from this course can significantly improve career prospects.
This course is delivered entirely online, giving learners complete control over when and how they study. All content is available 24/7, allowing individuals to progress through the modules at a pace that suits their schedule. The self-paced format is ideal for learners balancing work or personal commitments, as there are no fixed deadlines or live class requirements. The learning platform provides accessible materials, clear instructions, and structured assessments that support steady and independent progress.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Quality Improvement
- Lean
- Quality Assurance
- Quality
- Quality Training
- Quality Process
- Quality management
Teachers and trainers (1)
One Education
Course Provider
Course programme
This Quality Management course provides a clear introduction to the principles, tools, and processes used to maintain and improve standards within an organisation. Learners explore quality frameworks, continuous improvement, auditing, risk management, process mapping, and performance measurement. The course also covers customer satisfaction, corrective actions, documentation, and the role of leadership in promoting a quality-focused culture. By completing this training, learners gain the practical skills needed to monitor quality, enhance efficiency, and support consistent, compliant operations across any industry.
Course Curriculum
- Module 01: Introduction to Quality Management
Module 02: Total Quality Management
Module 03: Quality Measurement and Improvement
Module 04: Quality Control
Module 05: Understanding Customer Expectations and Needs
Module 06: Six Sigma
Module 07: Supply Chain Management
Module 08: Quality Audits - Mock Exam
- Final Exam
Quality Management
