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Quality management diploma courses
- Course
- Online
- Intermediate
- Different dates available
- 260h
...The Environmental Management diploma equips students with the knowledge and understanding of the increasingly important role that an EMS can provide in the management of environmental issues and policy.This Environmental Management course provides a comprehensive introduction to the management... Learn about: Environmental Art, Environmental Law, Environmental Regulation...
- Course
- Online
- Intermediate
- 4h - 1 Year
..., deliver quality service, and monitor customer data across every channel. Learners study customer behaviour, complaint management, communication techniques, CRM systems, and how data supports better decision-making. This training is ideal for anyone who wants to develop skills in customer service, customer... Learn about: Customer Service, Sales Training, Customer relationship...
- Course
- Online
- Different dates available
...This Diploma Course that we are offering to you is a high-quality comprehensive course designed to help managers and potential leaders to be equipped with skills and knowledge in project management. In this Project Management course, you will be equipped with useful information on project... Learn about: IT Project Management, Project Management, Maintaining and Controlling the Project...
- Course
- Online
- Different dates available
- 65h
...Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting... Learn about: Ms Word, MS Excel, Office IT...
- Vocational qualification
- Birmingham
- 1 Year
...CQI Quality Project (D5) Centres: City Technology Campus: Length: 1 Year. Attendance: Tutorials. Start date: September. Times: Daytime and Evening. Qualification: Chartered Quality Institute (CQI) Quality Project (D5). Entry Requirements: You will normally need to have achieved at least 3 other...
- Course
- Online
- Intermediate
- 4h - 1 Year
..., communication skills, data management, and customer retention techniques. Learners will discover how CRM supports growth, loyalty, and repeat business, while helping organisations improve satisfaction and competitive advantage. This online programme is ideal for anyone interested in customer relationships... Learn about: Customer Service, Customer satisfaction, Customer Retention...
- Course
- Online
- Intermediate
- Different dates available
- 7h
...Six Sigma is a set of qualitative and quantitative quality tools that can help a business on improvement processes. The efficiency built into the business process brings about improved profits, confidence and quality. Growing your business through lean process improvement is an introduction to... Learn about: Critical Improvement Concepts, Six Sigma, Quality Training...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...Combined Diploma for NVQ & Diploma, the candidate will achieve both qualifications in one. The qualification is 12 months in length, and fully online... Learn about: Business Plan, Strategic Management, Strategic Planning...
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Undertook several units that have enabled me to demonstrate CPD - I hold teh old version and this new one has some excellent opportunities at the right level for me to add to my cv & cpd log. Found the guys friendly & professional and also clever at understanding how business processes work and being able to direct me from this analysis. Looking at next course already.
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- NVQ
- (On Site)
- 10 Months
... management or technical responsibilities, or who occupy a specialist internal consultancy role within their organisation and hold a position that will allow them to influence decision making and shape how customer service is delivered inside or outside their organisation...
... management or technical responsibilities, or who occupy a specialist internal consultancy role within their organisation and hold a position that will allow them to influence decision making and shape how customer service is delivered inside or outside their organisation...
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Undertook several units that have enabled me to demonstrate CPD - I hold teh old version and this new one has some excellent opportunities at the right level for me to add to my cv & cpd log. Found the guys friendly & professional and also clever at understanding how business processes work and being able to direct me from this analysis. Looking at next course already.
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- Course
- Online
- Different dates available
...Almost two thirds of modern economies are driven by various service industries so it is of vital importance that quality management practices and procedures be applied to these service industries. This is known as service quality and any business with high service quality will meet customer needs... Learn about: Service Industry, Quality management practices, Quality Training...
- Course
- Online
- Different dates available
- 29h
...Are basic leadership and critical thinking abilities your strong point? Do you like being able to create products and sell it? Do you know how to set goals clearly? Do you like managing your own business? If so, then this diploma course is for you. Beginning your own business is an accomplishment... Learn about: Business and Administration, Business Administration, Social Media...
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It's great and it can gives you time to look out side the box.
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- Course
- Online
- Intermediate
- Different dates available
- 810h - 12 Months
.... The qualification comprises of core business units of competency covering disciplines including: Managing project scope, quality, time and cost Leading and managing team effectiveness Facilitation of continuous improvement Managing human resources Mentor Education's BSB51415 Diploma of Project Management... Learn about: IT Project Management, Project Scope, Human Resources...
.... The qualification comprises of core business units of competency covering disciplines including: Managing project scope, quality, time and cost Leading and managing team effectiveness Facilitation of continuous improvement Managing human resources Mentor Education's BSB51415 Diploma of Project Management... Learn about: IT Project Management, Project Scope, Human Resources...
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It's great and it can gives you time to look out side the box.
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- Course
- Online
- Intermediate
- 6h - 1 Year
...The Diploma in Water Treatment is a comprehensive online course designed to equip learners with essential knowledge and practical skills in water purification, treatment processes, and environmental safety. This course covers key areas including water chemistry, filtration methods, disinfection... Learn about: Quality Training, Environmental Health, Wastewater Treatment...
- Course
- Walsall
- 36 Weeks
...This Programme is aimed at middle managers. It represents a step change from the Certificate in Management in that it requires the manger to develop the core management skill of: Personal development. Managing resources. Understanding the impact of the market in meeting customer and quality...
- Course
- Online
- Different dates available
...The Diploma in Six Sigma is free and online. It is a Six Sigma quality management training course that describes a set of techniques and tools which seek to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing... Learn about: Six Sigma, Design of Experiment, Supply Chain...
- Course
- (Gants Hill)
- 12 Months
...To develop the core management skills of: 1. Personal development 2. Management resources 3. Understanding the impact of the market in meeting customer and quality requirements 4. Information management 5. Performance management. Suitable for: Middle managers...
- Course
- Online
- Intermediate
- 20h - 1 Year
..., evidence collection, reporting, and compliance requirements, giving learners a strong foundation in internal audit methodology. Designed to support individuals working across finance, operations, compliance, and quality assurance, it offers practical insights into how internal auditing strengthens... Learn about: IT Auditing, Quality Assurance, Quality Audit...
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Had my best days during my time here and I had good help from the trainers and all others, which really helped me to achieve in completing my course.
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This is the best option to study online. But when receiving feedback from completed assessments a lot of the time I didn't understand what they were asking of me that I could of done better. I completed my course and it had it's ups and downs. Open Colleges is great but they should improve their communication.
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Good experience. Easy access to all learning materials. Website is simple. Course material was remarkable and very well put together.
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- Course
- Online
- Different dates available
- 24 Months
... recognised qualification that you can use all across Australia. Licensing The Diploma meets the nationwide education requirements for registration as a licensed builder. As licensing varies from state to state, there may be extra requirements necessary to register. Chat to an Open Colleges’ Enrolment... Learn about: Quality Training, Construction Training...
... recognised qualification that you can use all across Australia. Licensing The Diploma meets the nationwide education requirements for registration as a licensed builder. As licensing varies from state to state, there may be extra requirements necessary to register. Chat to an Open Colleges’ Enrolment... Learn about: Quality Training, Construction Training...
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Had my best days during my time here and I had good help from the trainers and all others, which really helped me to achieve in completing my course.
← | → see all
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This is the best option to study online. But when receiving feedback from completed assessments a lot of the time I didn't understand what they were asking of me that I could of done better. I completed my course and it had it's ups and downs. Open Colleges is great but they should improve their communication.
← | → see all
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Good experience. Easy access to all learning materials. Website is simple. Course material was remarkable and very well put together.
← | → see all
- Course
- Online
- Different dates available
..., the course describes the service innovation process and how building quality into services improves their efficiency and effectiveness. This course will be of great interest to all professionals working in the area of business services and service management and who would like to learn more about building effective... Learn about: IT Management, Quality Training, Service Management...
- Course
- Online
...Operations is an area of management that is multi-disciplined, and involves a range of tactical, logistical and strategic responsibilities. In larger, multi–layered businesses an operations manager will control and organise the core function/purpos... Learn about: Operations Management, Quality Training...
- Course
- Online
- Intermediate
- 10h - 1 Year
... allows learners to study at their own pace, from any location, with access to engaging modules and assessments. By the end of the programme, learners will gain knowledge in restaurant management, food service operations, health and safety, teamwork, customer relations, and commercial awareness. This... Learn about: Travel and Tourism, Tourism Industry, Food safety...
- NVQ
- Online
- Different dates available
- 1 Year
...Operation Management Diploma is one of our best selling and most popular course. The Operation Management Diploma is organised into 7 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time... Learn about: Business Process, Quality Training, Six Sigma...
- Course
- Online
- Different dates available
... and managerial applications. The course is ideal for anyone who would like to contribute to the development of an organization in the area of operations management... Learn about: IT Management, Operations Management...