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Receptionist courses Newcastle-upon-Tyne
- Short course
- Newcastle-upon-tyneand2 other venues
- London, Belfast City
- Beginner
- Different dates available
- 1 Day
... management and resolution, prioritising workloads, telephone skills, and medical terminology. This Medical Receptionist and Administration training course has a recommendation rate of over 98% and is accredited by the Royal College of General Practitioners. On completion, candidates will be awarded... Learn about: Telephone Skills, Medical training, Equality & Diversity...
Similar training online and classroom-based
- Course
- Online
- Different dates available
...from the functions of different hotel departments to restaurant planning to food safety practices. You will understand how to handle difficult guests...
- Course
- Online
- Intermediate
- 3h - 1 Year
... of telephone etiquette, call handling procedures, message taking, appointment scheduling, and dealing with challenging callers calmly and effectively. The course also covers workplace professionalism, time management, and confidentiality awareness, all of which are critical in receptionist and administrative... Learn about: Customer Service, Time management, Telephone Skills...
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