Retail in Brick and Mortar Stores: Development and Customization for Microsoft Dynamics AX 2012 R2

Microsoft Dynamics AX for Retail is an integrated solution that is designed for Microsoft Dynamics AX 2012 which can be used to manage a retail business from the head office to the stores. Microsoft Dynamics AX for Retail POS is a fully customizable point of sale (POS) component of Microsoft Dynamics AX 2012 for Retail. You use Retail POS to process sales, operate the cash drawer, scan bar codes or print customer receipts, among other business tasks. This course on Microsoft Dynamics for Retail Brick and Mortar Stores: Development and Customization provides lessons and labs on how to customize or extend Microsoft Dynamics AX for Retail Point-of-Sale (POS). Additionally, this course also provides information on best practices around extensibility, development, testing and deployment of POS customizations. Students will also review the labs provided in the course to get hands on experience on how to extend Microsoft Dynamics AX for Retail POS

This training is intended for Developers of Microsoft Dynamics AX 2012 partners, who want to develop and customize the Point of Sale functionality in Microsoft Dynamics AX 2012 R2 for Retail R2, and those who want to be able to provide support for the deployment and customizations done on the Microsoft Dynamics AX 2012 R2 for Retail.

At course completion

After completing this course, students will be able to:

• Discuss the Point of Sale (POS) – Overview
• Customize and extend the Microsoft Dynamics AX 2012 POS
• Understand the POS technical framework, its components and other retail components it uses
• Explain the development environment requirements
• Customize POS
• Explain the requirements that are used to change POS labels and strings
• Provide best practices and guidelines/standards for Retail POS customization
• Create or modify existing Retail POS Skins
• Customize a form by using the InteractionDefault service
• Customize forms in POS Plugins without using the InteractionDefault service
• Extend triggers in Microsoft Dynamics AX 2012 R2 POS
• Extend services in Microsoft Dynamics AX 2012 R2 POS
• Create a blank operation and add it to POS layout
• Add fields to the receipt layout
• Explain how to extend Commerce Data Exchange - Real time service for POS
• Create the payment connector to work on all Microsoft Dynamics channels for payment processing
• Extend the Retail Store Database utility to execute custom SQL scripts.
• Explain the testing considerations for several testing types for the POS customization
• Explain deployment planning.
• Explain the steps that are required for the retail hotfix or for the update deployment