Righttrack to Management
Training
Inhouse
Description
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Type
Training
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Methodology
Inhouse
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Duration
7 Days
The Righttrack to Management Development Programme provide delegates with a strong understanding of the key concepts that are essential to be an effective and successful manager
Reviews
Subjects
- Management
Course programme
Righttrack to Management
The Righttrack to Management development programme is an accredited ILM Development programme and provides development of essential management and leadership skills.
The programme consists of seven, 1-day modules supported by post module, work-based assignments to transfer learning back into the work-place. To complete the development programme delegates need to attend 49 taught hours (7 days) with approx 8 additional hours required for completion of the work-based assignments.
All of the ILM Development Programmes combine recognised, quality assured learning with the flexibility for the programme to be tailored to the situation and delivered in accordance with client needs
Programme Outline
Module 1
- The definition of the role of the manager within an organisation?
- The expectations, demands and constraints of the managerial role
- The consideration of individual values and how these are projected within the leadership / management role
- What are the priorities in fulfilling the role and what hinders success?
- Introduction to managing change
Module 2
- Understanding the role of problem solving and the common pitfalls
- How do we accurately define problems?
- Approaches to ensure we address the problem not the symptoms
- Creative problem solving
- Taking decisions and implementing solutions
- The Impact of decision making during change
Module 3
- What are the differences between managing and leading?
- When do we manage and when do we lead?
- Different styles of management / leadership and when to apply each different style
- Communications skills development
- Getting the best response when communicating
- Overcoming barriers to communication
- Influencing skills
- Three modes of behaviour - aggressive, assertiveness and passive
Module 4
- The GIFT of feedback
- Techniques to avoid conflict escalating
- Developing active listening skills
- Effective use of questions
- Understanding other people's behaviour types (Transactional Analysis)
- What are the signs of conflict building?
- Understanding and managing behaviours during conflict
- Resolving conflict
Module 5
- Review of the Adair Model - demonstration of a manager's focus ( task or people )
- Motivators - delegates explore what motivates others and what their own individual drivers are
- The fundamentals required to lead high performance teams
- Tuckman - the different stages of team development
- Introduction to Belbin team roles
- How do we utilise this information to help us lead and manage other people better?
- How to build stronger relationships
- Rolemaps and applying action
Module 6
- How is the organisation changing and what are the drivers for change?
- What are our responsibilities as managers for implementing change?
- How do we as individuals react to change
- Understanding how other people respond to change
- Planning to allocate roles and responsibilities within the change process
- How to deal with resistors to any change process and manage their concerns
- Dealing with different behaviours and how to respond to each one
- Managing the impact of change in a business
Module 7
- Introduction to the Performance Management Cycle
- What are the consequences of not exploring performance issues carefully and thoroughly?
- What are the benefits of day-to-day performance management and how do we integrate it into our day-to-day management roles?
- The benefits of working with Key Success Areas
- How to agree targets and specific objectives
- Dealing with poor performance
- Managing high performers
- Practical action planning session
Righttrack to Management