The Role of the Supervisor/Team Leader
Course
In St Helens
Description
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Type
Workshop
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Level
Intermediate
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Location
St helens
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Class hours
7h
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Duration
2 Days
One of the biggest transitions in a persons’ career is the step from a general position to that of a management position, whether as supervisor, team-leader or manager. To go from being a member of the team to leading the team can be daunting and, in many organisations, people are given this role in a ‘sink or swim’ mentality with no formal training or development.
This workshop has been designed to equip newly promoted, or those in post with little or no training, in understanding the role that they have taken on, and its difference to the one they have left or have to manage.
On the workshop you will learn about the role of being starting your career in line management as the supervisor / team-leader, or manager - what this entails, the difference in your role, delegation, and managing the performance of your team.
Facilities
Location
Start date
Start date
About this course
By the end of the workshop you will have a clear understanding of your role and responsibility as a supervisor/ team-leader.
This will include:
- The role of the Supervisor / Team-leader
- Leadership v management
- Managing Change in the workplace
- Motivation / Performance management
- Problem Solving and Decision Making
- Time Management
- Coaching your team and individuals
- How to delegate effectively and efficiently
Newly promoted, soon to be promoted, or experienced supervisor/team-leaders who have not had training in the transition from the ‘shop-floor’ to the first level in management.
PMR Certificate of Attendance
Reviews
Subjects
- Performance
- Problem Solving
- Change Management
- Delegating Skills
- Coaching Skills
- Supervisor
- Team Leader
- Team Training
- Motivation techniques
- Leadership
Teachers and trainers (1)
John Smart
Director
John holds a MA in Human Resource Development, is a Fellow of the Chartered Management Institute (FCMI), Fellow of the Institute of Leadership and Management (FInstLM), Incorporated Engineer and Member of the Institution of Engineering Technology (IEng MIET). He is a qualified Executive Coach and Leadership Mentor, and Member of the Association for Coaching (MAC), as well as a qualified Psychometric and Occupational Assessor. He has held senior management positions gained in Consultancy, SMEs and FTSE 100 companies, within a diverse array of industries.
Course programme
- Understanding the Role of the Supervisor/Team Leader
- Leading v managing
- Key communication skills
- Problem Solving and Decision Making in the workplace
- Managing change
Day 2
- Understanding Team dynamics
- Managing time and how to delegate effectively and efficiently
- Performance Management: getting the best out of your team
- Coaching your team and individuals
Additional information
The Role of the Supervisor/Team Leader