Professional Development of skills and abilities

Secretarial and PA Development (Public Course)


£ 599 VAT exempt


  • Typology


  • Methodology


  • Duration

    2 Days


The knowledge and practical skills you will learn include: Planning & Organisation. Management Skills. Communication Skills. Meetings and Presentations. Departmental Improvement Suggestions.

Suitable for: This advanced secretarial course is suitable for PA's / Secretaries who wish to improve their skills in planning, management, communication and assertiveness. Learn to manage your manager, conduct meetings and suggest improvements to the department






Different dates availablePlaces sold out
Different dates availablePlaces sold out
Different dates availablePlaces sold out

To take into account

Anyone wishing to advance their skills within Secretary/PA position.

There are no pre course requirement for this secretraial/pa course

Course content and costs, with available dates will be forwarded to interested delegates.

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  • Assertiveness Training
  • Communication Training
  • Planning
  • Public
  • Communication Skills
  • Meetings
  • Secretarial
  • PA
  • Executive PA
  • Executive Assistant
  • Secretary
  • Office Skills
  • PA Training
  • Secretary Training
  • Secretary courses
  • Public Courses
  • Secretarial
  • Office Skills

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

During this secretarial and pa course you will develop your skills in the following topics:

Planning & Organisation

  • Time management skills
  • Using a time management matrix
  • Planning & prioritising workloads
  • Managing workloads to meet time lines
  • Eliminating time wasters
  • Setting SMART objectives
  • Motivate yourself to use time creatively and productively

Management Skills

  • Managing self and others
  • Effective delegation
  • Performance management
  • Building relationships
  • Managing day to day situations
  • Action plans based around planning, organising and management skills

Day 2 -

Communication Skills

  • Spoken communication - overview of telephone, face to face, body language, tone & words
  • Written communication - overview of business writing, composing professional emails, faxes, memos, letters

Assertiveness Skills

  • Being assertive and not aggressive in the workplace
  • Saying no assertively
  • Understanding assertiveness


  • Meeting preparation
  • Overview of successful minute taking
  • Preparing and delivering presentations
  • Action plans linked to communication, assertiveness and meetings

Departmental Improvement Suggestions

Additional information

The cost of £599.00 is for two days training.

Call the centre

Secretarial and PA Development (Public Course)

£ 599 VAT exempt