Security Supervisors

Training content

The training for the Security Supervisors Course can be delivered over 3 days or at weekends or evenings. This course is aimed at experienced security operatives or security operatives who are about to commence in a supervisory capacity.

Aim

To develop knowledge and skills as a supervisor.

Part 1: Classroom based training and assessment (8 hours)

Course Content:

• Module 1: The Role of a Supervisor.
• Module 2: Leadership.
• Module 3: Team Work.
• Module 4: Communication Skills
• Module 5: Delegation.
• Module 6: Customer Service.
• Module 7: Time Management.
• Module 8: Problem Solving & Decision-Making.
• Module 9: Reviewing Performance.