SIA Static & Patrol Officer

Who is it for?

This is course is designed for those wanting to work in the security industry, in particular in static and patrol (or Retail) officer roles.

Accreditation

National Open College Network (NOCN)

Course Content

This course comprises of 4 days training. Delivery includes participatory exercises, group and individual activities and trainer input.

Programme Content

Unit 1 - Roles and Responsibilities of Static & Patrol Officers

Introduction to the role of the Static & Patrol Officer, code of conduct, legal constraints, Drugs, crime prevention, equal opportunities, health & safety and emergency procedures, patrols, access patrol and emergency systems.

Unit 2 - Conflict Management for Static & Patrol Officers

Introduction to communication and conflict management, self-awareness, avoiding conflict, effective communication and customer services skills, recognising and defusing conflict, maintaining space, defusing high risk conflict, resolving conflict, learning from conflict.

Assessment Guidelines

Certification requires the successful completion of two multi-choice question papers.