Software Asset Management Practitioner (SAMP)
Course
Online
Description
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Type
Course
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Methodology
Online
This course covers the software asset management (SAM) processes as described in the SAM module within IT Infrastructure Library (ITIL® v3) and closely follows the ISO 19770-1:2006 Standard. The training also considers the interdependencies between ITIL® Service Management principles in general and SAM.
Reviews
Subjects
- IT
- IT Management
- Asset Management
- Management
Course programme
- The scope of SAM including benefits, risks and costs
- What is SAM including the development of SAM and the software lifecycle
- How SAM fits into the organisation's culture including awareness and training
- Conducting a compliant risk assessment
- Creating an appropriate business case for implementing SAM
- Establish the scope and size for SAM
- Define all objectives, KPIs, CSFs and deliverables
- Identify resource requirements and implementation plans
- Establish a software policy
- Change controls for SAM tools
- Manage the software licences
- The software audit
- Measure against objectives
- The transition to business as usual (BAU)
- Maintain and monitor the processes
- Establish a method of continuous improvement
- Detecting, escalating and managing exceptions
- What is a licence and when it is required?
- Licence types
- The distribution chain
Software Asset Management Practitioner (SAMP)
