Software Asset Management Practitioner (SAMP)

Course

Online

Price on request

Description

  • Type

    Course

  • Methodology

    Online

This course covers the software asset management (SAM) processes as described in the SAM module within IT Infrastructure Library (ITIL® v3) and closely follows the ISO 19770-1:2006 Standard. The training also considers the interdependencies between ITIL® Service Management principles in general and SAM.

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Subjects

  • IT
  • IT Management
  • Asset Management
  • Management

Course programme

Introduction to SAM

  • The scope of SAM including benefits, risks and costs
  • What is SAM including the development of SAM and the software lifecycle
  • How SAM fits into the organisation's culture including awareness and training

The business case

  • Conducting a compliant risk assessment
  • Creating an appropriate business case for implementing SAM

Planning for SAM

  • Establish the scope and size for SAM
  • Define all objectives, KPIs, CSFs and deliverables
  • Identify resource requirements and implementation plans

Implementation

  • Establish a software policy
  • Change controls for SAM tools
  • Manage the software licences
  • The software audit
  • Measure against objectives
  • The transition to business as usual (BAU)

Establishing and maintaining controls

  • Maintain and monitor the processes
  • Establish a method of continuous improvement
  • Detecting, escalating and managing exceptions
  • What is a licence and when it is required?
  • Licence types
  • The distribution chain

Software Asset Management Practitioner (SAMP)

Price on request