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South & City College Birmingham courses
- Vocational qualification
- Online
- Different dates available
- 12 Months
...theories and processes behind the PRINCE2® methodology. Students will learn the general principles, basic knowledge of the seven themes and processes... Learn about: Quality management, Ms Office, Office IT...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• Risk Management and Issue Resolution • Closing a Programme • Practical Work • Exam Approaches and Preparation... Learn about: Office IT, IT Project Management, Ms Office...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...and properly assigning responsibility to management, business and technical departments. • Structuring and empowering project teams. • Using MoSCoW prioritisation... Learn about: Project Manager, IT risk, Project Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• The Define phase defines how projects are chosen, elements of waste are then identified and action items are defined. • The Measure phase is used to... Learn about: Quality management, Statistical analysis, Quality Process...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...averaging a salary of £29,000. Source: www.payscale.com The Lean Six Sigma Yellow Belt is for anyone who wants to understand basic Lean Six Sigma concepts... Learn about: Six Sigma, Process Improvement, Quality management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...if your career or personal development goals demand it. The Green Belt leads to job roles such as continuous improvement manager, process improvement manager... Learn about: Six Sigma, Waste management, Process Improvement...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...principles of Lean Six Sigma to run processes more efficiently and improve the quality of the output by identifying and removing causes of defects... Learn about: Lean Management, Statistical analysis, Waste management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• The service management lifecycle and the key stages used to manage service requests. • Defining a service strategy that meets the needs of all users of the IT service... Learn about: Service Implementation, Service Implementation, Service Transition...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...this Lean Six Sigma Black Belt course will give students the necessary knowledge and techniques they need to lead a process improvement... Learn about: Six Sigma, Waste management, Lean Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...Master the process improvement framework Lean Six Sigma with this course with a licenced affiliate. There are no prerequisites to take this course... Learn about: Process Improvement, Black Belt, Statistical analysis...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• Using technology to assist with IT service design and delivery. • Roles, responsibilities and human resources required to properly manage a service delivery process... Learn about: Service Transition, Service Management, Stakeholder Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...Once the Foundation Certification has been achieved then you will be able to function as a service manager or a member of a first-line support team averaging a salary of £23... Learn about: Service Delivery, Service Operation, Service Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...you will be able to function in roles such as a Service Design Manager, Service Owner, Technical Analyst and Enterprise Architect. The course counts... Learn about: Technology Infrastructure, Stakeholder Management, Service Desk...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...responsible for defining and implementing a service strategy as part of wider IT and business goals, or anyone who is looking to understand how their service... Learn about: Stakeholder Management, Service Desk, Human Element...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...Be able to demonstrate your ability to deliver a smooth transition between IT service delivery models and have the certification to prove it with... Learn about: Human Element, Critical Success Factors, Technology Infrastructure...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...the wider ITIL® framework to fulfil business needs. • The factors that explain why systems and services are delivered in the way that they are and the... Learn about: Critical Success Factors, Service Operation, Change Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• Placing continual service improvement in context to other ITIL® lifecycle elements. • The principles and processes behind ITIL® CSI and how they must... Learn about: Human Element, Technology Infrastructure, Service Desk...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...minimising negative effects and delivering satisfactory outcomes. • An access management process that protects internal data security. • How to meet the... Learn about: Critical Sucsess Factors, Configuration management, Service Capability...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• Specifying and implementing technologies required to assist with service provision. Release, Control & Validation • Using transition planning and support... Learn about: Configuration management, Third Parties, Change Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• How to build frameworks and systems that help support demand management. • Building a PPO team and assigning roles and responsibilities. • Using technology... Learn about: Framework Transition, Change Management, Critical Sucsess Factors...