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T2 Business Solutions courses
- Short course
- 3 More London Riverside
- 1 Day
...Identify your own development needs. Produce and manage a personal development plan. Develop a heightened awareness of the importance of personal development...
- Short course
- Inhouse
- 1 Day
...Suitable for: Those wishing to develop their skills, knowledge and attitude. Those wishing to develop their skills, knowledge and attitude. Course Content...
- Short course
- 3 More London Riverside
- 1 Day
...way Heightened awareness of stress management solutions Key Topics What is stress Statistical information Types of stress Main stressors Physical effects...
- Short course
- 3 More London Riverside
- 1 Day
...Feel confident in your delivery of a presentation. > Use time effectively for planning and preparation. > Learn how to build rapport with your audience...
- Short course
- Inhouse
- 1 Day
...Feel confident in your delivery of a presentation. > Use time effectively for planning and preparation. > Learn how to build rapport with your audience...
- Short course
- 3 More London Riverside
- 1 Day
...Time bandits Making meetings work Handling interruptions Delegating effectively Priority setting Related Courses managing stress assertiveness at...
- Short course
- 3 More London Riverside
- 1 Day
...Suitable for: > Individuals who have discretion over how they use their time. > Managers / Team Leaders. > HR and Training Professionals > Individuals...
- Short course
- Inhouse
- 1 Day
...Time bandits Making meetings work Handling interruptions Delegating effectively Priority setting Related Courses managing stress assertiveness at...
- Short course
- 3 More London Riverside
- 1 Day
...Recognise and understand how a change in your behaviour can influence the customer. > Identify and understand how to manage the customer's expectations...
- Short course
- Inhouse
- 1 Day
...Organisations that build the strongest relationships with their customers will be the most successful in the long term. New customers are expensive...
- Short course
- 3 More London Riverside
- 1 Day
...customer loyalty and retention. Key Topics Customers choice What is quality ? Total quality management The Deming Cycle Change and change competencies...
- Short course
- Inhouse
- 1 Day
...> Understand quality, assurance and control. Suitable for: > Client facing staff. > Client facing Managers / Team Leaders > Client facing staff > Client...
- Short course
- 3 More London Riverside
- 1 Day
...rude, impatient or uncooperative. Participants will develop practical techniques and gain an understanding of behaviour, as well as an understanding...
- Short course
- Inhouse
- 1 Day
...prove to be very expensive in terms of lost revenue and time wasted. This course will look at the day to day pressures of people being aggressive...
- Short course
- 3 More London Riverside
- 1 Day
...text documents using a range of paragraph and character formats and alignments. Related Courses MS word intermediate MS word advanced...
- Short course
- Inhouse
- 1 Day
...Suitable for: Busy people who need to know how to get the best from their applications from the outset. Busy people who need to know how to get the...
- Short course
- 3 More London Riverside
- 1 Day
...service skills to enhance corporate image. > Handle difficult calls confidently. Suitable for: > Client facing staff. > Client facing Managers / Team Leaders...
- Short course
- Inhouse
- 1 Day
...so it is essential to make an excellent impression. This course looks at the skills required to deliver exceptional customer service over the telephone...
- Short course
- 3 More London Riverside
- 1 Day
...covered at introductory level, this course may be your next step. Its main focus is to introduce users to the more functional areas of working with...
- Short course
- Inhouse
- Intermediate
- 1 Day
...The course takes the user into producing more graphic/DTP orientated areas to produce more professional looking documents. Key Topics Further formatting...