T2 Business Solutions courses

...Understand and identify time management styles. > Use time more effectively. > Utilise the principles and skills of effective time management...

...Time bandits Making meetings work Handling interruptions Delegating effectively Priority setting Related Courses managing stress assertiveness at...

...> Client facing staff. > Client facing Managers / Team Leaders > Client facing staff > Client facing Managers / Team Leaders Course Content Introduction...

...share best practice and identify a range of techniques that will develop their ability to meet the customer needs and expectations. By delivering exceptional customer service...

...Problem solving and decision making Related Courses dealing with difficult customers essentials of customer service...

...success is not to stand still but to continuously improve. This course will enable participants to look at the secrets and strategies of building a business...

...your behaviour can influence the customer. > Understand the skills required to maintain a professional image. Suitable for: > Client facing staff...

...how to adapt their own style when dealing with situations with a view to influencing the outcome. Organisations can gain significant efficiencies by limiting...

...text documents using a range of paragraph and character formats and alignments. Related Courses MS word intermediate MS word advanced...

...then this course will put you on track. Key Topics The Word Environment Environment basics Word Basics Formatting Printing Spelling and Grammar Course...

...service skills to enhance corporate image. > Handle difficult calls confidently. Suitable for: > Client facing staff. > Client facing Managers / Team Leaders...

...Employ effective telephone techniques while communicating over the phone. > Employ proper tonality and language. > Exercise telephone courtesies and customer...

...Mail merge envelopes and labels Working with Tables Working with Text Columns Working with Graphics Working with Drawing Tools Related Courses MS word advanced...

...Mail merge envelopes and labels Working with Tables Working with Text Columns Working with Graphics Working with Drawing Tools Related Courses MS word advanced...

...the automating of some document processes by using Macros and fields Course Content If you have attended or understand the concepts covered at introductory...

...Key Topics Styles and Templates Outlining Table of contents & indexes Foot notes, end notes and book marks Creating form templates OLE - embedding objects...

...from their applications from the outset. Course Content If you are new to Excel or have not used Excel in its proper capacity for creating spreadsheets... Learn about: MS Excel...

...in formulae Basic charting in Excel Printing Course Benefits Be able to identify and describe the component features that collectively make up the working... Learn about: MS Excel...

...If you have attended or understand the concepts covered at an introductory level, this course may be your next step. If you have attended or understand... Learn about: MS Excel...

...the concepts covered at an introductory level, this course may be your next step. Course Content Its main focus is to introduce users to more functions... Learn about: MS Excel...