T2 Business Solutions courses

...Understand and identify time management styles. > Use time more effectively. > Utilise the principles and skills of effective time management...

...Understand and identify time management styles. > Use time more effectively. > Utilise the principles and skills of effective time management...

...of reputation Related Courses continuous improvement dealing with difficult customers effective telephone technique...

...of reputation Related Courses continuous improvement dealing with difficult customers effective telephone technique...

...Problem solving and decision making Related Courses dealing with difficult customers essentials of customer service...

...success is not to stand still but to continuously improve. This course will enable participants to look at the secrets and strategies of building a business...

...your behaviour can influence the customer. > Understand the skills required to maintain a professional image. Suitable for: > Client facing staff...

...the resources they have to use on difficult customers, enabling them utilise these in more profitable areas. Key Topics Recognising difficult behaviour...

...then this course will put you on track. Key Topics The Word Environment Environment basics Word Basics Formatting Printing Spelling and Grammar Course...

...from their applications from the outset. Course Content If you are new to Word or are not comfortable with producing standard letters and reports...

...service skills to enhance corporate image. > Handle difficult calls confidently. Suitable for: > Client facing staff. > Client facing Managers / Team Leaders...

...Improving the telephone techniques of the organisation's client facing individuals will lead to increased sales performance and greater client retention...

...covered at introductory level, this course may be your next step. Its main focus is to introduce users to the more functional areas of working with...

...Participants will be introduced to popular tools such as Mail Merge Tables, and Drawing Tools Course Content If you have attended or understand the concepts...

...We would suggest that you have a demand for the skills described below, as the tools are not part of most users ‘everyday’ word processing requirements...

...We would suggest that you have a demand for the skills described below, as the tools are not part of most users ‘everyday’ word processing requirements...

...Related Courses MS excel intermediate MS excel advanced... Learn about: MS Excel...

...Related Courses MS excel intermediate MS excel advanced... Learn about: MS Excel...

...Wizard features in Excel. Key Topics Working with lists/databases Linking formulae Formulae and functions Working between Office applications OLE Working with Excel files... Learn about: MS Excel...

...and formulae writing and look at the interaction between Microsoft products. It covers Excel Database Utility and looks at some of the easy ways to... Learn about: MS Excel...