Course not currently available
Team Development and Leadership for Supervisors and Team Leaders
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Practical course.
← | →
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Good course, learned a lot and trainers were great. Even the staff was helpful.
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Amazing course, it covered all the areas. Would recommend to it to everyone.
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Short course
In London ()
Description
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Type
Short course
This one-day workshop deals with the leadership and interpersonal side of supervision, in development of teams and relationships, coaching and instruction, discipline and providing feedback.
About this course
Staff supervisors and line managers, present and aspiring, who want an insight into how to put 'man management' concepts into practice and achieve better results from their staff.
Activia certificate of attendance.
Reviews
-
Practical course.
← | →
-
Good course, learned a lot and trainers were great. Even the staff was helpful.
← | →
-
Amazing course, it covered all the areas. Would recommend to it to everyone.
← | →
Course rating
Recommended
Centre rating
Claire
Emma Cudmore
Jillian Pheasey
Damian Marsh
Katie Noakes
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Subjects
- Team Building
- Coaching
- Leadership
- Team Leadership
- Planning
- Teamwork
- Team Development
- Team Leader
- Team Training
- Team management
Course programme
MODULE 2: Leadership
Topics covered:
- What is Leadership?
- Brief History of Leadership Studies
- The Leadership Formula
- Direction and Support
Topics covered:
- Team Based Results
- The Four Stages of Teams
- How Can I Help?
- Team Problem-Solving
Topics covered:
- Characteristics of Vital Team Players
- Key Attributes of The High Performing Team
Topics covered:
- Participating
- Delegating
- Telling
- Selling
- Scenarios Exercise for Leadership
Topics covered:
- Rules and the Need for Discipline
- Gross Misconduct
- Essential Components of a Disciplinary Procedure
- Investigating a Complaint
- Taking Disciplinary Action
Topics covered:
- Constructive Feedback
- Praising the Individual
- Tools and Techniques: The Sandwich Technique
- Model for Giving Feedback - BOOST
- How to Give Feedback - EECC model
- Factors Which Make It Difficult To Receive Feedback
- Top Feedback Tips
- Coping with Criticism
Topics covered:
- How Things Get Misinterpreted
Topics covered:
- Key Actions
- Skills Practice
Topics covered:
- The Benefits of Coaching
- The Six Step Process
- Role Play
- Observation Guidelines
Team Development and Leadership for Supervisors and Team Leaders