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Team Development and Leadership for Supervisors and Team Leaders

4.5
18 opinions
  • Practical course.
    |
  • Good course, learned a lot and trainers were great. Even the staff was helpful.
    |
  • Amazing course, it covered all the areas. Would recommend to it to everyone.
    |

Short course

In London ()

£ 249 + VAT

Description

  • Typology

    Short course

Description

This one-day workshop deals with the leadership and interpersonal side of supervision, in development of teams and relationships, coaching and instruction, discipline and providing feedback.

To take into account

Staff supervisors and line managers, present and aspiring, who want an insight into how to put 'man management' concepts into practice and achieve better results from their staff.

Activia certificate of attendance.

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Opinions

4.5
excellent
  • Practical course.
    |
  • Good course, learned a lot and trainers were great. Even the staff was helpful.
    |
  • Amazing course, it covered all the areas. Would recommend to it to everyone.
    |
100%
4.6
excellent

Course rating

Recommended

Centre rating

Claire

4.5
11/12/2017
What I would highlight: Practical course.
What could be improved: .
Would you recommend this course?: Yes

Emma Cudmore

4.5
16/11/2017
What I would highlight: Good course, learned a lot and trainers were great. Even the staff was helpful.
Would you recommend this course?: Yes

Jillian Pheasey

4.5
09/11/2017
What I would highlight: Amazing course, it covered all the areas. Would recommend to it to everyone.
What could be improved: .
Would you recommend this course?: Yes

Damian Marsh

4.5
25/10/2017
What I would highlight: Amazing course, well structured and already using the process with my team.
What could be improved: .
Would you recommend this course?: Yes

Katie Noakes

4.5
10/10/2017
What I would highlight: The day, which was engaging and interactive. This course allowed me to understand the importance of spotting different personality characteristics, in order to deal with people more effectily.
What could be improved: .
Would you recommend this course?: Yes
See all
Reviews gathered by Emagister & iAgora

Achievements for this centre

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 11 years

Subjects

  • Team Building
  • Coaching
  • Leadership
  • Team Leadership
  • Planning
  • Teamwork
  • Team Development
  • Team Leader
  • Team Training
  • Team management

Course programme

MODULE 1: Introduction and Course Overview

MODULE 2: Leadership
Topics covered:
  • What is Leadership?
  • Brief History of Leadership Studies
  • The Leadership Formula
  • Direction and Support
MODULE 3: Team Development
Topics covered:
  • Team Based Results
  • The Four Stages of Teams
  • How Can I Help?
  • Team Problem-Solving
MODULE 4: Team Leadership
Topics covered:
  • Characteristics of Vital Team Players
  • Key Attributes of The High Performing Team
MODULE 5: The Situational Leadership Model
Topics covered:
  • Participating
  • Delegating
  • Telling
  • Selling
  • Scenarios Exercise for Leadership
MODULE 6: Discipline
Topics covered:
  • Rules and the Need for Discipline
  • Gross Misconduct
  • Essential Components of a Disciplinary Procedure
  • Investigating a Complaint
  • Taking Disciplinary Action
MODULE 7: Giving Feedback
Topics covered:
  • Constructive Feedback
  • Praising the Individual
  • Tools and Techniques: The Sandwich Technique
  • Model for Giving Feedback - BOOST
  • How to Give Feedback - EECC model
  • Factors Which Make It Difficult To Receive Feedback
  • Top Feedback Tips
  • Coping with Criticism
MODULE 8: Providing Instruction
Topics covered:
  • How Things Get Misinterpreted
MODULE 9: Influencing Relationships
Topics covered:
  • Key Actions
  • Skills Practice
MODULE 10: Performance Coaching
Topics covered:
  • The Benefits of Coaching
  • The Six Step Process
  • Role Play
  • Observation Guidelines
MODULE 11: Your Personal Action Plan

Team Development and Leadership for Supervisors and Team Leaders

£ 249 + VAT