Team Leader

Unit 1- Understanding Management and Leadership

This module covers the following key topics:

• Leadership Styles (Director’s Style, Coach’s Style, Supporter’s Style, Delegator’s Style)
• Understanding Your Comfort Zone
• Managing Performance
• Onboarding and Orientation
• Managers Vs. Leaders
• Types Of Thinking
• Ethics
• Influence Strategies
• Plus much more

Unit 2- Improving Management and Leadership Performance

This module covers the following key topics:

• Achieving Personal Mastery
• Your Personal Vision
• Analyzing Our Mental Models
• Achieving a Shared Vision
• Team Learning
• Systems Thinking
• Plus much more

Unit 3- Self -Leadership

This module covers the following key topics:

• Defining Self-Leadership
• Four Pillars of Self-Leadership
• Create a Personal Vision Statement
• Change Management
• Lifelong Learning
• Learning Plans
• Motivation for Optimists
• Creating a Motivational Climate
• The Value of Optimism

Unit 4- Strategic Planning

This module covers the following key topics:

• Understanding Strategic Planning
• Creating Value Statements
• The Vision Process
• Defining Your Vision
• Defining Your Mission Statement
• Designing a Mission Statement
• Performing a SWOT Analysis
• Individual Analyses
• Risk Analysis
• Identifying Outcomes
• Timeline for Your Plan
• Goals with SPIRIT

Unit 5- Developing a High-Performing Team

This module covers the following key topics:

• Team Leadership
• Advantages and Disadvantages of Teams
• How Can Teams Help Employees Grow?
• Developing a High-Performing Team
• Team Problem Solving
• Plus more

Unit 6- Encouraging Creativity In A Team

The module covers the following topics:

• Brainstorming
• The Stepladder Technique
• The Slip Writing Technique

Unit 7- Supervising Others

The module covers the following topics:

• Active Listening Techniques
• Tips for Becoming a Better Listener
• Questioning Skills
• Probing Techniques

Unit 8- Leadership Skills: Influence & Persuasion

The module covers the following topics:

• Steps in the Persuasion Process
• Giving Credit

Unit 9- Motivating Employees

The module covers the following topics:

• What is Motivation?
• Identifying Motivators
• Motivational Theories
• Orientation and Onboarding
• Setting Goals
• The Role of Values
• Creating a Motivational Climate
• Expectancy Theory

Unit 10- Communication Skills

The module covers the following topics:

• Asking and Listening
• Non-Verbal Messages
• Writing Skills
• Getting Ahead

Unit 11- Managing Meetings and Giving Feedback

This module covers the following key topics:

• Managing Meetings
• Presentation Tips
• Pumping up a Presentation
• Personal Development
• Giving Effective Feedback
• Feedback Techniques

Unit 12- Managing Change

This module covers the following key topics:

• The Change Cycle
• Human Reaction to change
• The Pace of Change
• Adapting to Change
• Plus more

Unit 13- Managing Time

This module covers the following key topics:

• Prioritising your Time
• The Power of a Change
• Changing Our Perspective
• Setting Goals with SPIRIT
• Planning Tips and Tricks
• Setting Up a Routine
• Doing it Right
• The Batching Technique
• Managing Your Workload
• Workload Analysis
• Plus more

Unit 14- Managing Conflict

This module covers the following key topics:

• Benefits of Confrontation
• Preventing Problems
• Getting Focused
• Managing Anger
• Dealing with Problems
• Conflict Resolution Techniques

Unit 15- Creating A Positive Work Environment

This unit covers the following key topics:

• What Does a Positive Environment Look Like?
• What Can I Do?
• Team Player
• Effective Workplace Relationships
• Working Cooperatively
• Managing Conflict
• Preventing Problems

Unit 16- Developing Your Executive Presence

This unit covers the following key topics:

• Being Confident
• Make Eye Contact
• Dressing for Success
• The Professional Handshake
• Remembering Names
• Building Trust and Credibility
• Active Listening Skills
• Tips for Becoming a Better Listener