240

Distance learning Customer Management courses

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METHODOLOGY
Hudson Courses Limited
"Customer Service Skills Course Bundle (4 courses) " - Online
4.5 1 opinion
Hudson Courses Limited
  • Course
  • Online
  • Different dates available
  • 12 Months

..."Human Resources (HR) is the function within an organization that focuses on the recruitment of, management of, and providing direction for the people who work in an organization. As you can imagine, all of the processes and programs that are touched by people fall under the HR umbrella. The... Learn about: Customer Service Skills, Anger Management, Talent Management... More


£395
+ VAT
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  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Relationship Management, Customers care, Customer Manager... More

Special Emagister price

£360 £34
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  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Relationship Marketing, Customer Service, Customer Manager... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Different dates available

... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today... Learn about: Customer Services, Personal Development Business Skills, Business management... More


Price on request
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  • Course
  • Online
  • February
All course materials and certificate included

.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Strategic Planning, Customer Service Skills, Sales Training... More


£39
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Global Edulink
Diploma in Customer Service - Online course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Diploma in Customer Service

...Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service training qualification. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Customer service... Learn about: Customer Service Skills, Communication Skills, Team Building... More

Special Emagister price

£249 £69
+ VAT
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
  • Online campus
Diploma in Customer Service

...Providing excellent customer service is essential to the long-term viability of every business. Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Telephone Etiquette, Office Administrators, Telephone Customer Service... More

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£119 £29
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service... More

Special Emagister price

£300 £19
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer satisfaction, Customer Care, Customer Manager Course... More

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£395 £89
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  • Course
  • Online
  • Beginner
  • Different dates available

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Relationship Management, Customer Service and Customers, Customer Care... More

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£180 £11
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Staff Training Solutions
Customer Service - Online course
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Service - Training course is ideal for the individuals seeking customer service or customer care training. The Customer Service course is specially beneficial to those who work in customer service roles and want to improve Customer Care skills or those who are looking to start a career... Learn about: Customer Retention, Customer database, Customer care operatives... More

Special Emagister price

£395 £69
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  • Course
  • Online
  • Intermediate
  • 3 Months
  • Personal tutor
  • Online campus

...CRM is all about business survival and how to create new value for its stakeholders by managing relationships. As a critical organizational competence, its management cannot be left to chance. Indeed in fiercely competitive markets where products and services are similar, has placed additional... Learn about: Customer Loyalty, Customer Retention, Relationship Building... More


£125
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  • Course
  • Online
  • Different dates available

...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service, Customer Service Skills... More


£163 £10
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  • Course
  • Online
  • Different dates available

... they receive the highest levels of care and service, which will positively enhance your prestige and your profits.Many organisations believe they are providing excellent customer service, but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different... Learn about: Service Management, Online training, Personal Development... More


Price on request
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Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Behaviour styles, Manage customer, Satisfaction levels... More


£10
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Global Edulink
Customer Service Essential Training - Level 2 - Online course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Certificate in Customer Service Essential Training

...Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Customer Service Essential Training Course. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Customer service skills... Learn about: Customer Service Techniques, Team Training, Customer Service... More

Special Emagister price

£249 £59
+ VAT
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  • Course
  • Distance Learning
  • Different dates available

...Approximate Study Time: 80 Hours (Self Study) Buy Now More InfoThis course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Quality Training, Telephone Skills, Skills and Training... More


£250
+ VAT
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Communication Skills, Customer Care, Customer Service Skills... More

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£150 £19
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Care, Customer Service, Customer satisfaction... More

Special Emagister price

£560 £99
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  • Course
  • Online
  • Beginner
  • Different dates available

...customer service Course is suitable for anyone interested to enhance their knowledge and skills in customer service. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working in customer service roles are often... Learn about: Customer Care Skills, Service Excellence Management, Customer Service... More

Special Emagister price

£360 £34
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Staff Training Solutions
Customer Service Course - Online
Staff Training Solutions
  • Course
  • Online
  • Beginner
  • Different dates available

... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Service level management, Customer Retention, Customer Service Skills... More

Special Emagister price

£360 £49
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  • Training
  • Online
  • Intermediate
  • Different dates available
  • Delivery of study materials
  • Online campus
  • Support service
  • Virtual classes

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Manager, Customer Service, Customer Service Skills... More

Special Emagister price

£35 £10
+ VAT
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  • Course
  • Online
  • Different dates available

... consumer behaviour in a targeted manner. Finally, you will learn about self-service technologies (SSTs) and co-creation of business services and how these methods are the ultimate form of customer involvement in a business service when used appropriately. The course uses real-world examples throughout... Learn about: IT Management, Customer relationship, Customer Relationship Management... More


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