191

Distance learning Customer Management courses

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  • Course
  • Distance Learning
  • 2 Years

...Would you like to be a successful sales and marketing professional? This course imparted by Online Business School could make this possible. The Undergraduate Level 4 (Sales and Marketing) and Level 5 (Extended Diploma in Management) are a 240 credit course designed to fast track students... Learn about: Customer Service, Business management, Service Management... More

PREMIUM COURSE

£1,600
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Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

... into a Retail Management position, or for current retail managers wishing to maximise their career development and understand the wider business of successful retailing. On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great... Learn about: Value chain, Retail Management, Customer Service... More


£689
VAT inc.
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  • Course
  • Distance Learning
  • 12 Weeks

...Develop your skills in customer service and learn what it takes to gain and maintain customer satisfaction. Suitable for: This course is suitable for those interested in developing their customer service skills... Learn about: Customer satisfaction, Social Skills, Team Training... More


Price on request
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  • Course
  • Online
  • Different dates available
Express online course

Learn what your customer wants!

... to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread... Learn about: Customer relationship, Customer Relationship Management, Body Language... More

d h m s

£99 £19
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  • Course
  • Online
  • Different dates available
  • 6 Months
  • Delivery of study materials
  • Support service
Express online course

Lead effectively your customer service team!

...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Team Training, Customer Needs, Customer Care... More

d h m s
Special Emagister price

£390 £169
VAT exempt
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  • Course
  • Online
  • Different dates available
CareerVision Training

... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Access... Learn about: Human Resources, Critical Thinking, Customer Relationship Management... More

Special Emagister price

£99 £29
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Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Gain an insight into customer service, from home! Learn the strategic importance of customer service for any business; Study the key aspects of how to deliver great customer service; Learn how to create and lead your own customer service culture; Gain the knowledge help you progress... Learn about: Environment right, Putting Things Right, Value for Money... More


£339
VAT inc.
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  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Service, Customer relationship, Customer Management... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer relationship, Customer Manager, Customer Service... More

Special Emagister price

£360 £49
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Communication Skills, Certificate in Customer Service (Level 3), Customer Manager Course... More

Special Emagister price

£395 £89
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
  • Online campus
  • Support service
Express online course

The best for your clients!

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service... More

d h m s

£163 £10
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Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Behaviour styles, Customer Service, Manage customer... More


£10
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  • Course
  • Distance Learning
  • Different dates available

...Approximate Study Time: 80 Hours (Self Study) Buy Now More InfoThis course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Quality Training, Telephone Skills, IT Security... More


£250
+ VAT
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  • Short course
  • Online
  • Beginner
  • Different dates available

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Service Charter, Customer Manager, Customer Expectations... More


£59
VAT inc.
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  • Course
  • Online
  • Different dates available
CareerVision Training

... they receive the highest levels of care and service, which will positively enhance your prestige and your profits. Many organisations believe they are providing excellent customer service, but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different... Learn about: Online Course, Service Management, Customer Care... More

Special Emagister price

£99 £29
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UNICARE SUPPORT SERVICES LTD
Effective Customer Care - Online course
UNICARE SUPPORT SERVICES LTD
  • Course
  • Online
  • Different dates available

...The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service. It will highlight the key areas... Learn about: Recognising Customers, Customer Care, Effective Customer Care... More


£49
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EMAGISTER CUM LAUDE
Certificate III in Customer Engagement - Online course
4.3 fantastic 4 opinions
Open Colleges
  • Course
  • Online
  • Different dates available
  • 18 Months

... with comprehensive customer service training. Ideal for those working in a contact centre role, this customer service course will give you the skills to deal with complex or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how... Learn about: Customer Service... More


Price on request
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Save 81%
  • Course
  • Online
  • Different dates available
Express online course

Customer satisfaction can increase your business revenue!

...Dealing with Customer Complaints Certificate - Best Seller **We have now partnered with NUS so once you've purchased your course you are eligible by studying with us to apply for an NUS Extra card which gives you 1000's of discounts with the biggest companies** The Customer Complaints... Learn about: Full Time, Effective Communication, Customer satisfaction... More

d h m s

£99 £19
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Service Skills, Customer Manager, Customer Manager Course... More

Special Emagister price

£560 £99
VAT inc.
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
  • Support service
  • Online campus
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer satisfaction, Customer Service, Customer Care... More

d h m s
Special Emagister price

£150 £19
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Save 91%
  • Course
  • Online
  • Different dates available
Express online course

Improve your customer service skills!

... field. Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Customer Care, Customer relationship, Service outsourcing sales... More

d h m s
Special Emagister price

£299 £27
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  • Course
  • Online
  • Intermediate
  • Different dates available

...This qualification aims to provide you with the skills and knowledge required to successfully work in a customer service role by developing... Learn about: Resolve administration problems, Customer Service, Understand customers... More


£50
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