246

Distance learning Customer Management courses

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  • Course
  • Distance Learning
  • Different dates available
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... whilst working is demanding, we recognise this and have designed a range of flexible programmes offering a flexible approach to enable students to develop a range of academic, professional and personal management skills... Learn about: Customer Service Skills, Reception Services, Skills Communication... More


£650
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EMAGISTER CUM LAUDE
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

... and produces happy customers. Exceeding customer expectations can improve customer loyalty and improve your sales and boost customer retention. Excellent and consistent customer service is the foundation of any successful business and this course focuses on the critical role individuals play in building... Learn about: Skills and Training, Quality Evaluation, Controlling Change... More


£295
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  • Course
  • Distance Learning
  • Different dates available
  • 1 Year
  • Personal tutor
  • Delivery of study materials
  • Support service
Accredited Course

...Learn how to provide excellent customer service. This course teaches you a range of techniques that creates excellent customer service. Learn how to identify the needs of your customers. Create a strategy for service excellence. Learn how to evaluate and observe the effectiveness your service... Learn about: Customer Needs, Customer relationship, Maintain Service Excellence... More


£250
VAT inc.
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  • Course
  • Online
Express online course

Learn what your customer wants!

... to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread... Learn about: Customer Relationship Management, Management Planning, Body Language... More

d h m s

£99 £19
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  • Course
  • Online
  • Different dates available
  • 6 Months
  • Support service
  • Delivery of study materials
5 critical courses for Customer Service Managers

...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Quality Training, Customer Service, Team Training... More


£390 £195
VAT exempt
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EMAGISTER CUM LAUDE
Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Gain an insight into customer service, from home! -Learn the strategic importance of customer service for any business; -Study the key aspects of how to deliver great customer service; -Learn how to create and lead your own customer service culture; -Gain the knowledge help you progress... Learn about: Getting feedback, Putting Things Right, Serving Customers... More


£339
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  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Relationship Marketing, Customer Relationship Management, Customers care... More

Special Emagister price

£360 £34
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  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Relationship Building, Customer relationship, Customer Service Skills... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • Virtual classes
  • Support service

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer Service, Customer Needs, Customer Service Skills... More


£86
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
Express online course

The best for your clients!

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...Exceptional customer service does not just happen; it must be planned for and delivered by staff at all levels, in all disciplines and in every area of the organisation working together as a team. Customer service is the provision of service to customers before, during and after a purchase... Learn about: Customer Care, Controlling Anger, Telephone Skills... More


£295
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  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service... More

d h m s

£163 £10
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  • Training
  • Online
  • Different dates available

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Care, Social Skills, Customer Relationship Management... More


£25
+ VAT
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Certificate in Customer Service (Level 3), Customer Manager, Customer satisfaction... More

Special Emagister price

£395 £89
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  • Short course
  • Online
  • Beginner
  • Different dates available

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Service Charter, Customer satisfaction, Customer Service... More


£59
VAT inc.
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UNICARE SUPPORT SERVICES LTD
Effective Customer Care - Online course
UNICARE SUPPORT SERVICES LTD
  • Course
  • Online
  • Different dates available

...The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service. It will highlight the key areas... Learn about: Service Principles, Customer Care, Responding to Special Requests... More


£49
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  • Course
  • Online
  • Different dates available
  • 12 Months
Express online course

Improve your career!

...The Customer Service training bundle is ideal within a business and retail environment. The certificate is immediately available upon completion online. This package comes complete with 6 courses all of which are CPD Accredited and Certificated following the Qualifications and Credit Framework... Learn about: Performance Management, Time management, Customer Service... More

d h m s
Special Emagister price

£216 £49
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  • Course
  • Online

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer Management, Customer-Centered Companies... More


Free
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  • Course
  • Online
Express online course

Customer satisfaction can increase your business revenue!

...Dealing with Customer Complaints Certificate - Best Seller **We have now partnered with NUS so once you've purchased your course you are eligible by studying with us to apply for an NUS Extra card which gives you 1000's of discounts with the biggest companies** The Customer Complaints... Learn about: Full Time, Effective Communication, Communication Training... More

d h m s

£99 £19
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Support service
  • Online campus
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Service Skills, Customer satisfaction... More

d h m s
Special Emagister price

£150 £19
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EMAGISTER CUM LAUDE
Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Behaviour styles, Manage customer, Satisfaction levels... More


£10
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  • Course
  • Online
  • Different dates available
Express online course

Improve your customer service skills!

...Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Customer Service Skills, Customer Service... More

d h m s

£299 £17
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  • Course
  • Online
  • Beginner
  • Different dates available

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Service, Customer Service Skills, Customer Manager... More

Special Emagister price

£180 £11
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