269

Distance and online learning Customer Management courses

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Staff Training Solutions
Customer Relationship Management Course - Online
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Service Skills, Customer Care, Relationship Counselling... More

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Special Emagister price

£360 £49
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Cambridge Management and Leadership School
Certificate in Customer Service Management - Online course
Cambridge Management and Leadership School
  • Course
  • Online
  • Intermediate
  • Different dates available
  • Virtual classes
  • Delivery of study materials
  • Online campus
  • Support service

...Certificate in Customer Service Management includes following key topics relating to customer services to meet above learning objectives. In this course you will learner how to communicate effectively deal with customers deliver customer services to difficult customers monitor and solve customers... Learn about: Service Management, Personal Development, Personal Development... More


£95
VAT exempt
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Global Edulink
Diploma in Customer Service - Online course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Diploma in Customer Service

...Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer Service training qualification. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Customer service... Learn about: Telephone Skills, Team Training, Time management... More

Special Emagister price

£249 £69
+ VAT
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
  • Online campus
Diploma in Customer Service

...Providing excellent customer service is essential to the long-term viability of every business. Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business... Learn about: Social Intelligence, Team Training, Handling Customer Complains... More

Special Emagister price

£119 £29
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service... More

Special Emagister price

£300 £19
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John Academy
Customer service course - Online
John Academy
  • Course
  • Online
  • Different dates available

...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service... More


£163 £10
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Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Customer Service, Behaviour styles, Handling Complaints... More


£10
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Distance Learning Centre
Customer relations course - Distance Learning
Distance Learning Centre
  • Course
  • Distance Learning
  • Different dates available

...Approximate Study Time: 80 Hours (Self Study) Buy Now More InfoThis course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Customer Care, IT Security, Telephone Skills... More


£250
+ VAT
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Edify Training
CUSTOMER SERVICE - Online course
Edify Training
  • Training
  • Online
  • Intermediate
  • Different dates available
  • Online campus
  • Support service
  • Virtual classes
  • Delivery of study materials

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Retention, Communication Training, Customer Care... More

Special Emagister price

£35 £10
+ VAT
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One Education
Customer Service Manager - Online course
One Education
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 1 Year
  • Support service
  • Virtual classes

... can be a fascinating career, but it only works for individuals who have the right mix of knowledge, interests, talents and disciplines. The Customer Service Manager course will help you understand the processes of serving customers and handle complaints efficiently. Grasp the responsibilities and duties of sales... Learn about: Handling Complaints, Communication Training, Communication Skills... More


£425
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Staff Training Solutions
Customer Service - Online course
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Service - Training course is ideal for the individuals seeking customer service or customer care training. The Customer Service course is specially beneficial to those who work in customer service roles and want to improve Customer Care skills or those who are looking to start a career... Learn about: Customer care operatives, Customer Service Skills, Customer Retention... More

Special Emagister price

£395 £69
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Study365
Customer Service Skills Diploma - Online course
Study365
  • Course
  • Online
  • Beginner
  • Different dates available
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Sales Manager, Social Intelligence, Customer Service... More

Special Emagister price

£399 £39
+ VAT
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Global Edulink
Customer Service Essential Training - Level 2 - Online course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Certificate in Customer Service Essential Training

...Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Customer Service Essential Training Course. Global Edulink, as a leading training courses provider in the UK, this course allows you to enhance your Customer service skills... Learn about: Team Training, Customer Service Skills, Telephone Etiquette... More

Special Emagister price

£249 £59
+ VAT
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  • Course
  • Online
  • Beginner
  • Different dates available
  • Online campus
Certificate in Customer Service (Level 2)

...Would you like to give an impulse to your professional life? If so, you should join this Customer Service (Level 2) course, organized by 1 Training, that Emagister.co.uk has added to its catalogue. Providing excellent customer service is essential to the long-term viability of every business... Learn about: Customer Awareness, Quality Training, Customer Service Techniques... More

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Special Emagister price

£99 £19
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service Skills, Communication Training, Customer Care... More

Special Emagister price

£150 £19
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John Academy
Advanced diploma in customer service - Online course
John Academy
  • Course
  • Online
  • Different dates available

... field. Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Service outsourcing sales, Customer database, Customer Care... More

Special Emagister price

£299 £27
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Unicare
Effective Customer Care - Distance Learning course
Unicare
  • Course
  • Distance Learning
  • Different dates available

...The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service. It will highlight the key areas... Learn about: Customer Care, Dealing with Customer Complaints, Service Principles... More


£69
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Distance Learning Centre
Customer service excellence course - Distance Learning
Distance Learning Centre
  • Course
  • Distance Learning
  • Different dates available

...The Customer Service Excellence - Level 3 Course is designed for people in a wide range of service occupations wishing to develop an understanding... Learn about: Financial Training, Quality Systems, Quality Training... More


£250
+ VAT
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Spearhead Training
Customer Complaint Handling - Online course
Spearhead Training
  • Training
  • Online
  • Beginner
  • Different dates available
  • Support service
  • Delivery of study materials
Online course - Learning when you need it

...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Customer complaint handling skills, Complaint handling skills, Customer Service... More


£55
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Abertay International Training Ltd
Diploma in Customer Services Level 2 - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Intermediate
  • Different dates available

...This qualification aims to provide you with the skills and knowledge required to successfully work in a customer service role by developing... Learn about: Personal Performance, Employer organisations, Deliver customer service... More


£50
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Staff Training Solutions
Customer Service Course - Online
Staff Training Solutions
  • Course
  • Online
  • Beginner
  • Different dates available

... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Service Operations, Customer Retention, Service level management... More

Special Emagister price

£360 £49
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Study365
Customer Service Training - Online course
Study365
  • Course
  • Online
  • Beginner
  • Different dates available
  • 365 Days
Certificate in Customer Service

..., managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations Advisor Hotel Manager Sales Manager Study365, as a leading... Learn about: Customer Complains, Customer Service Leadership, Customer Service Goals... More

Special Emagister price

£249 £24
+ VAT
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Global Edulink
Customer Service Skills Diploma - Online course
Global Edulink
  • Short course
  • Online
  • Intermediate
  • 365 Days
certificate in Customer Service Skills Diploma

...Do you need to develop great customer service skills? We’ve got everything covered in this comprehensive Customer Service Skills Diploma. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you’ll... Learn about: Customer Service Skills, Customer Service, Time Management for Nurses... More

Special Emagister price

£399 £39
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