235

Distance learning Customer Management courses

Sort by
  • All
  • Close to
  • Online
  • Abroad
YOUR CURRENT SELECTION
  • Customer Management
  • Online / Distance
COURSE TYPE
  • All 236
  • Courses and Training 226
  • Further Education 8
  • Undergraduate Degrees 1
LEVEL
  • All levels 78
  • Beginner 37
  • Intermediate 39
  • Advanced 2
PRICE
  • £3,000
  • £2,000
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
  • Sales and Marketing 1519
  • Marketing 1037
  • Internet Marketing 327
  • Customer Management 235
  • Other Marketing 166
  • Marketing Operations 163
  • Strategic Marketing 121
  • Market Analysis 25
STARTING
  • In 30 days 161
  • In 3 months 162
  • In 6 months 163
  • In 9 months 163
  • In 1 year 163
  • In over a year 161
DURATION
  • Hours 26
  • Days 6
  • Weeks 14
  • 3 months 12
  • 6 months 3
  • 9 months 3
  • Year(s) 32
CHARACTERISTICS
  • Intensive 10
WHERE TO STUDY
Country
METHODOLOGY
Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Gain an insight into customer service, from home! Learn the strategic importance of customer service for any business; Study the key aspects of how to deliver great customer service; Learn how to create and lead your own customer service culture; Gain the knowledge help you progress... Learn about: Environment right, Purchase easily and quickly, Serving Customers... More


£339
Add to comparator
  • Short course
  • Online
  • Beginner
  • Online campus

...Important in any business is to satisfy the customer. Could be in service delivery or, attention to the client. Customer Service helps users define customers´ profile are and understand their needs. This course enables users to learn the customer service, personal standards and premises standards... Learn about: Outstanding customer service, Customer Service, Customer Behavior... More


£14
Add to comparator
Save 81%
  • Course
  • Online
  • Different dates available

... to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread... Learn about: Management Planning, Customer Relationship Management, Customer relationship... More


£99 £19
Add to comparator
Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Service Skills, Customer Management, Customer Relationship Management... More

Special Emagister price

£360 £34
Add to comparator
Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Service Skills, Relationship Counselling, Customer Manager... More

Special Emagister price

£360 £49
Add to comparator
  • Course
  • Online
  • Different dates available

... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today... Learn about: Personal Development Business Skills, Customer relationship, Business management... More


Price on request
Add to comparator
Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

... into a Retail Management position, or for current retail managers wishing to maximise their career development and understand the wider business of successful retailing. On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great... Learn about: Inventory Management, Pricing Strategy, Confidence Training... More


£689
Add to comparator
  • Course
  • Online
All course materials and certificate included

.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Customer Relationship Management, Sales Training, Customer Retention Strategy... More


£39
Add to comparator
  • Course
  • Online
  • Intermediate
  • 3 Months
  • Online campus
  • Personal tutor

...CRM is all about business survival and how to create new value for its stakeholders by managing relationships. As a critical organizational competence, its management cannot be left to chance. Indeed in fiercely competitive markets where products and services are similar, has placed additional... Learn about: Customer Service, Customer Manager, Customer satisfaction... More


£125
Add to comparator
Save 94%
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...This online Customer Service course will teach learners how to provide excellent customer service to customers. The course will explore a variety of ways in which good customer service can be established. Whether you are working in the workplace dealing with customers, or want to just... Learn about: Customer Service... More

Special Emagister price

£300 £19
Add to comparator
Save 77%
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Care, Customer Manager, Communication Skills... More

Special Emagister price

£395 £89
Add to comparator
Hudson Courses Limited
"Customer Service Skills Course Bundle (4 courses) " - Online
4.5 1 opinion
Hudson Courses Limited
  • Course
  • Online
  • Different dates available
  • 12 Months

..."Human Resources (HR) is the function within an organization that focuses on the recruitment of, management of, and providing direction for the people who work in an organization. As you can imagine, all of the processes and programs that are touched by people fall under the HR umbrella. The... Learn about: Customer Service, Customer Service Skills, Anger Management... More


£395
+ VAT
Add to comparator
Oxbridge
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

... and produces happy customers. Exceeding customer expectations can improve customer loyalty and improve your sales and boost customer retention. Excellent and consistent customer service is the foundation of any successful business and this course focuses on the critical role individuals play in building... Learn about: Project Plan, Quality Techniques, Customer Service... More


£325
Add to comparator
Save 94%
  • Course
  • Online
  • Different dates available

...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service, Customer Service Skills... More


£163 £10
Add to comparator
Save 94%
  • Course
  • Online
  • Beginner
  • Different dates available

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Relationship Management, Customer Service, Customer Service and Customers... More

Special Emagister price

£180 £11
Add to comparator
  • Course
  • Online
  • Different dates available

... they receive the highest levels of care and service, which will positively enhance your prestige and your profits.Many organisations believe they are providing excellent customer service, but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different... Learn about: Service Management, Business management, Quality Training... More


Price on request
Add to comparator
Save 83%
Staff Training Solutions
Customer Service - Online course
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Service - Training course is ideal for the individuals seeking customer service or customer care training. The Customer Service course is specially beneficial to those who work in customer service roles and want to improve Customer Care skills or those who are looking to start a career... Learn about: Customer Service Skills, Customer Manager, Customer care operatives... More

Special Emagister price

£395 £69
Add to comparator
Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Satisfaction levels, Customer Service, Handling Complaints... More


£10
Add to comparator
  • Course
  • Distance Learning
  • Different dates available

...Approximate Study Time: 80 Hours (Self Study) Buy Now More InfoThis course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Quality Training, Skills and Training, Customer Care... More


£250
+ VAT
Add to comparator
Save 87%
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Communication Training, Customer Care, Customer Service Skills... More

Special Emagister price

£150 £19
Add to comparator
Save 82%
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Service Skills, Customer Manager Course, Customer satisfaction... More

Special Emagister price

£560 £99
Add to comparator
  • Course
  • Online
  • Different dates available

... consumer behaviour in a targeted manner. Finally, you will learn about self-service technologies (SSTs) and co-creation of business services and how these methods are the ultimate form of customer involvement in a business service when used appropriately. The course uses real-world examples throughout... Learn about: IT Management, Customer relationship, Customer Relationship Management... More


Free
Add to comparator
  • Course
  • Online
Study materials, tutor support and certificate inc

...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes... Learn about: Customer satisfaction, Communication Skills, Customer Manager... More


£39
Add to comparator