Customer Management courses

Lead effectively your customer service team!

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Customer Needs, Customer Service, Service Management... More

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Access: Lifetime Exams Included... Learn about: Customer relationship, Customer Relationship Management, Human Resources... More

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer Relationship Management, Customer relationship, Customer Service... More

...Communication Telephone Techniques Managing Conflict in Customer Situations Dealing With Challenges Dealing with Difficult People The Recovery Process... Learn about: Skills and Training, Conflict Management, Conflict Resolution... More

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Segmentación del cliente, Medición de la efectividad, Rentabilidad de las acciones... More

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Management Planning, Customer relationship, Body Language... More

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer relationship, Customer Service, Customer Service Skills... More

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Marketing, Customer Retention, Relationship Counselling... More

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Handling Customer Complains, Customer Relations Advisor, Social Intelligence... More

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Stress Management, Team Training, Team Building... More

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Quality Training, Online Course, Service Management... More

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Customer Service, Inventory Management, Confidence Training... More

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Monitoring Performance, Managing Individuals, Customer requirements... More

...or who manages people who do. ILM Endorsed Training Course This exclusive training course has been developed by Activia and endorsed by the... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management... More

...manage customer expectations, handle difficult customers and make the most of every customer contact. The course will give you the skills to develop customer loyalty... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service, Customer Manager, Certificate in Customer Service (Level 3)... More

Improve your customer service skills!

...One receiving your request about this course, a member of our friendly team will send you all the details about the course and help answer any questions you may... Learn about: Customer satisfaction, Communication Skills, Communication Training... More

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Customer Service, Customer behaviour, Customer Satisfaction Level... More