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Customer Management courses

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EMAGISTER CUM LAUDE
London Corporate Training
Customer Service Management course in London
4.9 excellent 5 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 26 Feb 2018

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Verbal Communication, Customer Relationships, Customer Service... More

PREMIUM COURSE

£2,450
+ VAT
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  • Short course
  • Inhouse
  • Different dates available

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Skills and Training, Communication Model, Communication Skills... More


£800
+ VAT
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  • Course
  • Distance Learning
  • Different dates available

...in which each student is guided by a personal tutor; in this way students benefit from the ability to choose when and where they study with the support of a mentor/tutor... Learn about: Supervisory Management, Management skills, Customer Service Skills... More


£650
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  • Course
  • Online
  • Different dates available
  • 6 Months
5 critical courses for Customer Service Managers

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Team Training, Customer Care, Quality Training... More


£390 £195
VAT exempt
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer relationship, Customer relationship, Customer Service... More


£995
+ VAT
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Customer Service Skills, Segmentación del cliente, Retención de clientes... More


Price on request
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EMAGISTER CUM LAUDE
Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Environment right, Customers first, Serving Customers... More


£339
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service Skills... More

Special Emagister price

£360 £34
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer relationship, Relationship Building, Customer Service Skills... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available

...The Moment of Truth Maintaining Customer Relationships BENEFITS Learn to sustain and grow your business by creating a positive customer experience... Learn about: Customer satisfaction, Customer Service Skills, Strategic thinking... More


£84
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  • Course
  • Online
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Body Language, Customer relationship, Management Planning... More

d h m s

£99 £19
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Quality Training, Controlling Change, Skills and Training... More


£295
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EMAGISTER CUM LAUDE
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Global Edulink
Customer Service Training – Online - Online
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Telephone Courtesy, Telephone techniques, Customer Service... More

Special Emagister price

£295 £30
+ VAT
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  • Course
  • Online
  • Different dates available
  • 18 Months

...or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how to increase... Learn about: Customer Service... More


Price on request
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EMAGISTER CUM LAUDE
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Customer Relations Advisor, Telephone Etiquette, Customer Service... More

Special Emagister price

£49 £24
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  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills... More

d h m s

£163 £10
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Handling customer, reliable| respectful, Interpersonal Communication... More


Price on request
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Communication Training, Customer Manager Course, Customer Service Skills... More

Special Emagister price

£395 £89
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 3 Days

...This course is for: Project Managers Project Teams What will you learn? The ability to understand the customer interaction centre The ability to design... Learn about: Customer Service, Customer Service, Customer Service... More


£3,995
+ VAT
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  • Short course
  • Online
  • Beginner
  • Different dates available

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer Service, Customer legal rights, Service Management... More


£59
VAT inc.
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • 12 Months
Express online course

Improve your customer service skills!

...One receiving your request about this course, a member of our friendly team will send you all the details about the course and help answer any questions you may... Learn about: Customer satisfaction, Customer Service, Customer Service Skills... More

d h m s
Special Emagister price

£150 £19
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UNICARE SUPPORT SERVICES LTD
Effective Customer Care - Online course
UNICARE SUPPORT SERVICES LTD
  • Course
  • Online
  • Different dates available

...for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed... Learn about: Service Principles, Customer Care, Customer Service... More


£49
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