669

Customer Management courses

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EMAGISTER CUM LAUDE
London Business Training & Consulting
Advanced Customer Relationship Management course in London
4.5 1 opinion
London Business Training & Consulting
  • Short course
  • London
  • 12 May 2019
  • 1 Week

...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Strategic Management, Customer Manager, Customer relationship... More

PREMIUM COURSE

£2,625
+ VAT
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London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 25 Feb 2019

...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Face to Face, Verbal Communication, Business Success... More


£2,850
+ VAT
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EMAGISTER CUM LAUDE
100% Effective Ltd
Voice of the Customer Training Course - Online
5.0 2 opinions
100% Effective Ltd
  • Training
  • Online
  • Intermediate
  • Different dates available

...learners that it is not just those who use our products and services that are our customers; we must also recognise the customers inside our organisations and regulators... Learn about: Marketing role, Customer Service, Customer Segments... More


£25
+ VAT
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Segmentación del cliente, Gestión de clientes, Planificación estratégica... More


Price on request
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Save 81%
  • Course
  • Online
  • Different dates available
Express online course

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Customer Relationship Management, Body Language, Customer relationship... More


£99 £19
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Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Service, Customer relationship, Customers care... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Marketing, Customer relationship, Relationship Building... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Different dates available
CareerVision Training

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Access: Lifetime Exams Included... Learn about: Business management, Customer Relationship Management, Critical Thinking... More

Special Emagister price

£79 £39
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EMAGISTER CUM LAUDE
Impact Factory
Customer Service Course in City of London
4.5 excellent 4 opinions
Impact Factory
  • Short course
  • City Of London
  • Different dates available
  • 2h

...manage customer expectations, handle difficult customers and make the most of every customer contact. The course will give you the skills to develop customer loyalty... Learn about: Confidence Training, Communication Skills, Assertiveness Training... More


Price on request
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Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Customer Service, Confidence Training, Sales Training... More


£689
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Customer Service, Interpersonal Communication, reliable| respectful... More


Price on request
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Hudson Courses Limited
"Customer Service Skills Course Bundle (4 courses) " - Online
4.5 1 opinion
Hudson Courses Limited
  • Course
  • Online
  • Different dates available
  • 12 Months

...needs for successful operation. HR functions are also performed by line managers who are directly responsible for the engagement, contribution... Learn about: Customer Service Skills, Anger Management, Customer Service... More


£395
+ VAT
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Global Edulink
Diploma in Customer Service - Online course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Stress Management, Communication Skills, Time management... More

Special Emagister price

£249 £69
+ VAT
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  • Short course
  • London
    and 6 other venues
  • 05 Feb 2019

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Manager, Customer Service, Customer relationship... More


Price on request
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Office Administrators, Handling Customer Complains, Customer Service Leadership... More

Special Emagister price

£119 £29
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  • Course
  • Online
  • Intermediate
  • 3 Months

...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer relationship, Customer Service, Customer Relationship Management... More


£125
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EMAGISTER CUM LAUDE
  • Short course
  • London
    and 6 other venues
  • Different dates available
  • 1 Day

...and endorsed by the ILM - Europe's foremost provider of leadership and management qualifications. The training can be delivered as a stand-alone course... Learn about: Customer Retention, Customer Relationship Management, Relationship Marketing... More


Price on request
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  • Course
  • Online
  • Different dates available
CareerVision Training

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Online Course, Quality Training, Customer Care... More

Special Emagister price

£79 £39
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EMAGISTER CUM LAUDE
Impact Factory
Customer Service Training - Inhouse course
4.8 excellent 3 opinions
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 5 Days

...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Confidence Training, Assertiveness Training, Customer Service... More


Price on request
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Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Putting Things Right, Serving Customers, Environment right... More


£339
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available
  • 1 Day

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: motivational techniques, Delivering training, Monitoring Performance... More


Price on request
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Communication Skills, Communication Training, Customer Manager... More

Special Emagister price

£395 £89
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Global Edulink
Customer Service Essential Training - Level 2 - Online course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Certificate in Customer Service Essential Training

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Telephone techniques, Handling Customer Complains, Telephone Etiquette... More

Special Emagister price

£249 £59
+ VAT
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