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Customer Management courses

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London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 15 Oct 2018

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Face to Face, Business Success, Service Management... More

PREMIUM COURSE

£2,450
+ VAT
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Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Customer Service, Confidence Training, Value chain... More


£689
VAT inc.
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NCC Home Learning
Effective Customer Care course in St Helens
5.0 excellent 3 opinions
NCC Home Learning
  • Course
  • St Helens
  • Different dates available

...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Care, Customer Service... More


£270
+ VAT
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Customer Care, Planificación estratégica, Rentabilidad de las acciones... More


Price on request
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Save 57%
  • Course
  • Online
  • Different dates available
  • 6 Months
Express online course

Lead effectively your customer service team!

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Quality Training, Customer Relationship Management, Customer Needs... More

d h m s
Special Emagister price

£390 £169
VAT exempt
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  • Short course
  • City Of London
  • 20 Aug 2018
  • 1 Week

...broader organisational goals. This CRM training is suitable for: sales and marketing directors, managers, executives, practitioners and staff... Learn about: Strategic Management, Sales Training, Customer Manager... More


£2,350
+ VAT
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  • Course
  • Online
  • Different dates available
CareerVision Training

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Access: Lifetime Exams Included... Learn about: Critical Thinking, Time management, Customer Services... More

Special Emagister price

£99 £39
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer Relationship Management, Customer relationship, IT Management... More


£995
+ VAT
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EMAGISTER CUM LAUDE
Activia Training
Customer Service Excellence course in London
4.5 excellent 34 opinions
Activia Training
  • Short course
  • London
    and 8 other venues
  • 12 Sep 2018
  • 1 Day
UK leader in quality training at great prices

...Communication Telephone Techniques Managing Conflict in Customer Situations Dealing With Challenges Dealing with Difficult People The Recovery Process... Learn about: Conflict Management, Customer Service, Planning and Business... More


£199
+ VAT
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Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Value for Money, Serving Customers, Customers first... More


£339
VAT inc.
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EMAGISTER CUM LAUDE
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Office Administrators, Social Intelligence, Team Training... More

Special Emagister price

£119 £29
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Save 81%
  • Course
  • Online
  • Different dates available
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Body Language, Customer relationship, Customer Relationship Management... More

d h m s

£99 £19
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Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer relationship, Customer Relationship Management, Relationship Marketing... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Marketing, Relationship Building, Customer relationship... More

Special Emagister price

£360 £49
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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  • Course
  • St Helens
  • Different dates available

...to reception and to understand the importance of security and personal safety. Module 1: Customer Care Why your firm needs customer care Why you need... Learn about: Skills and Training, Customer Care... More


£270
+ VAT
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  • Course
  • Online
  • Different dates available
CareerVision Training

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Customer Care, Customer Service, Online Course... More

Special Emagister price

£99 £39
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Global Edulink
Diploma in Customer Service - Online course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Customer Service, Stress Management, Telephone Skills... More

Special Emagister price

£249 £69
+ VAT
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EMAGISTER CUM LAUDE
  • Short course
  • London
    and 6 other venues
  • 1 Day

...or who manages people who do. ILM Endorsed Training Course This exclusive training course has been developed by Activia and endorsed by the... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


£229
+ VAT
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  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Interpersonal Communication, reliable| respectful, Customer Service... More


Price on request
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Certificate in Customer Service (Level 3), Customer Service, Customer Manager... More

Special Emagister price

£395 £89
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Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service... More

d h m s

£163 £10
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Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...customer service Importance of handling complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels... Learn about: Manage customer, Behaviour styles, Satisfaction levels... More


£10
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