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Customer Management courses

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  • Customer Management
COURSE TYPE
  • All 756
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  • Undergraduate Degrees 1
LEVEL
  • All levels 128
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SUBJECT AREA
STARTING
  • In 30 days 344
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  • In over a year 342
DURATION
  • Hours 150
  • Days 29
  • Weeks 24
  • 3 months 21
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  • Year(s) 91
CHARACTERISTICS
  • Intensive 18
  • Job board 1
WHERE TO STUDY
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Area/Region
METHODOLOGY
EMAGISTER CUM LAUDE
  • Short course
  • London
    and 6 other venues
  • Advanced
  • 13 May 2020

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Service Skills, Customer Retention Strategy, Customer satisfaction... More


Price on request
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  • Short course
  • Inhouse
  • Different dates available
  • 6h - 1 Day

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Outstanding Customer Care, Business Success, Skills and Training... More


£400
+ VAT
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  • Short course
  • London
  • Intermediate
  • Oct-2020

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: reliable| respectful, Customer Service, Interpersonal Communication... More


Price on request
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London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • June

...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Customer Service, Service Management, Verbal Communication... More

PREMIUM COURSE

£2,850
+ VAT
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Customer Care, Customer Manager, Retención de clientes... More


Price on request
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Relationship Management, Relationship Marketing, Customer relationship... More

PREMIUM COURSE
Special Emagister price

£360 £49
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Cambridge Management and Leadership School
Certificate in Customer Service Management - Online course
Cambridge Management and Leadership School
  • Course
  • Online
  • Intermediate
  • Different dates available

...enhance your customers’ satisfaction apply management principles in your performance to provide quality services By the end of this course, you should be able... Learn about: Customer Service, Quality Training, Personal Development... More


£95
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EMAGISTER CUM LAUDE
Acuity Training London
Customer Service Training course in London
4.5 2 opinions
Acuity Training London
  • Course
  • London
  • Different dates available

...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer Relationship Management, Strategic Planning, Customer Service Strategy... More


Price on request
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Hudson Courses Limited
Customer Service Skills Course Bundle (4 courses) - Online
4.5 1 opinion
Hudson Courses Limited
  • Course
  • Online
  • Job board
  • Different dates available

...needs for successful operation. HR functions are also performed by line managers who are directly responsible for the engagement, contribution... Learn about: Customer Care, Talent Management, Customer Service... More

PREMIUM COURSE

£395
+ VAT
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

Special Emagister price

£300 £19
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Customer Relationship Management - Inhouse course
Rhodes Training and Development Ltd
  • Training
  • Inhouse
  • 1 Day

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management... More


Price on request
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  • Course
  • Inhouse
  • 1 Day

...sales and customer interactions. Overview This one day course challenges delegates to address customer relationship issues in a practical way that clarifies... Learn about: Customer Service, Customer Relationship Management, Customer satisfaction... More


£495
VAT exempt
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  • Short course
  • London
  • Intermediate
  • Oct-2020

...How to set clear objectives Defining performance standards Assessing and monitoring performance Setting clear goals Delivering effective feedback The... Learn about: Skills and Training, Monitoring Performance, Managing Individuals... More


Price on request
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  • Course
  • London

...specific best practice tools for clientside Insight teams. Learning outcomes This course will take delegates through the clientside Customer Insight journey... Learn about: Relationship Marketing, Key Account Management... More


£455
+ VAT
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  • Course
  • Online
  • Intermediate
  • 3 Months

...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer Manager, Relationship Building, Customer Retention... More


£125
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Save 94%
  • Course
  • Online
  • Different dates available

...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills... More


£163 £10
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Staff Training Solutions
Customer Service - Online course
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

...The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner... Learn about: Customer care operatives, Customer database, Service Operations... More

Special Emagister price

£395 £69
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Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...customer service Importance of handling complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels... Learn about: Manage customer, Satisfaction levels, Behaviour styles... More


£10
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  • Course
  • Distance Learning
  • Different dates available

...suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. On successful completion of... Learn about: Quality Training, Customer Care, IT Security... More


£250
+ VAT
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...One receiving your request about this course, a member of our friendly team will send you all the details about the course and help answer any questions you may... Learn about: Communication Training, Communication Skills, Customer Service Skills... More

Special Emagister price

£150 £19
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  • Short course
  • Inhouse
  • Different dates available
  • 1 Day

...the delegates will cover: Projecting the right first impression - the 3 second rule Positive steps to excellent customer service - what can you do differently... Learn about: Customer satisfaction, Service Operations, Customer Care... More


£949
VAT exempt
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Save 71%
  • Training
  • Online
  • Intermediate
  • Different dates available

...It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer... Learn about: Customer Service Skills, Customer Needs, Communication Skills... More

Special Emagister price

£35 £10
+ VAT
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  • Short course
  • London
    and 25 other venues
  • Different dates available
  • 20h - 5 Days

...participants with the latest techniques of coaching support for the customer service team members. By completing the course the participants will be able... Learn about: Key Accounts and Customer Service, Customer Service, Decision Making... More


£3,335
+ VAT
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