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Customer Management courses

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EMAGISTER CUM LAUDE
London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 18 Jun 2018

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Customer Service Management, Verbal Communication, Dealing With Stress... More

PREMIUM COURSE

£2,450
+ VAT
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  • Short course
  • Inhouse
  • Different dates available

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Effective Customer Care, Communication Skills, Customer Care... More


£800
+ VAT
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Havering College of Further and Higher Education
CUSTOMER SERVICE INTERMEDIATE APPRENTICESHIP course in Hornchurch
Havering College of Further and Higher Education
  • Course
  • (Hornchurch)
  • Intermediate
  • Sep-2018

...their main business is customer service or if they wish to train staff to undertake customer service as part of their job role, need to up skill their... Learn about: Customer Service Skills, Functional Skill, Customer Service Executive Officer... More


£200
VAT exempt
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Save 57%
  • Course
  • Online
  • Different dates available
  • 6 Months
Express online course

Lead effectively your customer service team!

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Quality Training, Customer Relationship Management, Team Training... More

d h m s
Special Emagister price

£390 £169
VAT exempt
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EMAGISTER CUM LAUDE
Open Colleges
Certificate III in Customer Engagement - Online course
4.3 fantastic 4 opinions
Open Colleges
  • Course
  • Online
  • Different dates available
  • 18 Months

...or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how to increase... Learn about: Customer Service... More


Price on request
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EMAGISTER CUM LAUDE
Activia Training
Customer Service Excellence course in Birmingham
4.6 excellent 8 opinions
Activia Training
  • Short course
  • (Birmingham)
    and 8 other venues
  • 09 May 2018
  • 1 Day
UK leader in quality training at great prices

...Communication Telephone Techniques Managing Conflict in Customer Situations Dealing With Challenges Dealing with Difficult People The Recovery Process... Learn about: Planning and Business, Customer Service, Customer Care... More


£199
+ VAT
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Planificación estratégica, Gestión de clientes... More


Price on request
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EMAGISTER CUM LAUDE
Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Inventory Management, Sales Training, Confidence Training... More


£689
VAT inc.
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Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Manager, Customer Service, Relationship Marketing... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Care, Customer Service, Customer relationship... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available

...The Moment of Truth Maintaining Customer Relationships BENEFITS Learn to sustain and grow your business by creating a positive customer experience... Learn about: Customer satisfaction, Customer Service, Customer Needs... More


£83
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  • Course
  • Online
  • Different dates available
CareerVision Training

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Access: Lifetime Exams Included... Learn about: Customer Services, Customer relationship, Personal Development Business Skills... More

Special Emagister price

£99 £29
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Save 81%
  • Course
  • Online
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Body Language, Customer relationship, Customer Relationship Management... More

d h m s

£99 £19
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer relationship, Customer Relationship Management, Customer Service... More


£995
+ VAT
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Interpersonal Communication, Customer Service, Handling customer... More


Price on request
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer satisfaction, Communication Skills, Difficult People... More

Special Emagister price

£395 £89
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EMAGISTER CUM LAUDE
Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Serving Customers, Putting Things Right, Getting feedback... More


£339
VAT inc.
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  • Short course
  • Online
  • Beginner
  • Different dates available

...You will also learn how to analyze your organization’s service profile, and measure customer satisfaction, in order to identify how to improve service delivery... Learn about: Customer Service, Service Charter, Customer legal rights... More


£59
VAT inc.
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  • Course
  • Wembley
  • Different dates available

...• It's in the detail - things to think about • Active listening is better listening • Handling Complaints • When you were the customer • Dealing with customer... Learn about: Customer Service, Stress and Anxiety, Problem Solving... More


Price on request
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  • Course
  • Online

...improve its performance by building up a customer-centered strategy. In this course you are going to learn about why and how the Smart Customer Management... Learn about: Customer-Centered Companies, Customer Management... More


Free
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  • Course
  • Online
  • Different dates available
CareerVision Training

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Service Management, Customer Care, Business management... More

Special Emagister price

£99 £29
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EMAGISTER CUM LAUDE
Abertay International Training Ltd
Customer Service - Online course
Abertay International Training Ltd
  • Course
  • Online
  • Beginner
  • Different dates available

...customer service Importance of handling complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels... Learn about: Behaviour styles, Customer Service, Handling Complaints... More


£10
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