709

Customer Management courses

Sort by
  • All
  • Close to
  • Online
  • Abroad
YOUR CURRENT SELECTION
  • Customer Management
COURSE TYPE
  • All 710
  • Courses and Training 526
  • Further Education 175
  • Primary and Secondary Education 7
  • Undergraduate Degrees 1
LEVEL
  • All levels 99
  • Beginner 43
  • Intermediate 53
  • Advanced 3
PRICE
  • £5,000 or more
  • £4,000
  • £3,000
  • £2,000
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
STARTING
  • In 30 days 315
  • In 3 months 317
  • In 6 months 322
  • In 9 months 322
  • In 1 year 322
  • In over a year 309
DURATION
  • Hours 140
  • Days 27
  • Weeks 24
  • 3 months 19
  • 6 months 13
  • 9 months 18
  • Year(s) 76
CHARACTERISTICS
  • Intensive 14
WHERE TO STUDY
Country
Area/Region
METHODOLOGY
  • Course
  • Inhouse
  • 7h - 1 Day
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Customer relationship, Database Marketing, Customer Service Skills... More


£ 1001-2000
Add to comparator
London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 17 Jun 2019

...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Verbal Communication, Customer Relationships, Customer Service... More


£2,850
+ VAT
Add to comparator
Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Customer Service, Customers first, Putting Things Right... More


£339
Add to comparator
London Business Training & Consulting
Advanced Customer Relationship Management course in London
4.5 1 opinion
London Business Training & Consulting
  • Short course
  • London
  • 02 Aug 2019
  • 1 Week

...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Customer relationship, Strategic Business Management, Sales Training... More

PREMIUM COURSE

£2,625
+ VAT
Add to comparator
EMAGISTER CUM LAUDE
Acuity Training London
Customer Service Training course in London
4.5 2 opinions
Acuity Training London
  • Course
  • London
  • Different dates available

...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Strategic Planning, Customer Manager, Customer Service Skills... More


Price on request
Add to comparator
Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Customer Manager, Rentabilidad de las acciones, Customer Service Skills... More


Price on request
Add to comparator
Activia Training
Customer Service Excellence course in Leeds
4.0 1 opinion
Activia Training
  • Course
  • Leeds
  • Different dates available
  • 1 Day

...of customer service and what customer service beliefs and expectations are. Topics covered: What is Customer Service? Why is it Important? Whats in it for... Learn about: Key Account Management, Customer Service, Informal surveys... More


Price on request
Add to comparator
Save 81%
  • Course
  • Online
  • Different dates available

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Customer relationship, Management Planning, Body Language... More


£99 £19
Add to comparator
Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Service Skills, Customers care, Customer Manager... More

Special Emagister price

£360 £34
Add to comparator
Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Relationship Management, Customer Retention, Customer Manager... More

Special Emagister price

£360 £49
Add to comparator
  • Course
  • Online
  • Different dates available

...in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Content Module... Learn about: Human Resources, Customer relationship, Customer Relationship Management... More


Price on request
Add to comparator
Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Confidence Training, Pricing Strategy, Inventory Management... More


£689
Add to comparator
  • Course
  • Online
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Sales Training, Customer Retention Strategy, Customer Care... More


£39
Add to comparator
Impact Factory
Customer Service Course in City of London
4.5 excellent 4 opinions
Impact Factory
  • Short course
  • City Of London
  • 03 Jun 2019
  • 2h

...manage customer expectations, handle difficult customers and make the most of every customer contact. The course will give you the skills to develop customer loyalty... Learn about: Negotiation Skills, Customer Service, Assertive Behaviour... More


£450
+ VAT
Add to comparator
EMAGISTER CUM LAUDE
  • Short course
  • London
    and 6 other venues

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Service, Customer Relationship Management, Customer Service Skills... More


Price on request
Add to comparator
  • Short course
  • Online
  • Beginner

...of handling complaints with care Recognize and adapt to customer behavior Manage customer satisfaction levels Anyone can take up this course upon interest in anytime you... Learn about: Manage customer satisfaction, Customer Behavior, Outstanding customer service... More


£14
Add to comparator
Activia Training
Key Account Management for Sales course in London
4.5 excellent 26 opinions
Activia Training
  • Short course
  • London
  • Different dates available
UK leader in quality training at great prices

...how to avoid them whilst guiding you towards profitable best practice by ensuring you have the fullest possible understanding of your customers’ requirements... Learn about: Customer Care, Management Planning, Customer Service Skills... More


£249
Add to comparator
Save 72%
Global Edulink
Diploma in Customer Service - Online course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Stress Management, Team Training, Customer Service... More

Special Emagister price

£249 £69
+ VAT
Add to comparator
Save 76%
1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Telephone Etiquette, Customer Relations Advisor, Stress Management... More

Special Emagister price

£119 £29
Add to comparator
  • Course
  • Online
  • Intermediate
  • 3 Months

...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer satisfaction, Customer Relationship Management, Customer Loyalty... More


£125
Add to comparator
  • Course
  • Online
  • Different dates available

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Customer Service, Quality Training, Personal Development... More


Price on request
Add to comparator
Save 94%
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

Special Emagister price

£300 £19
Add to comparator
Save 77%
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service, Communication Skills, Communication Training... More

Special Emagister price

£395 £89
Add to comparator