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Customer Management courses

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WHERE TO STUDY
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EMAGISTER CUM LAUDE
London Business Training & Consulting
Advanced Customer Relationship Management course in London
4.5 1 opinion
London Business Training & Consulting
  • Short course
  • London
  • 12 May 2019
  • 1 Week

...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Customer Manager, Strategic Management, Sales Training... More

PREMIUM COURSE

£2,625
+ VAT
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London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 17 Jun 2019

...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Customer Service, Customer Relationships, Dealing With Stress... More


£2,850
+ VAT
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EMAGISTER CUM LAUDE
Acuity Training London
Customer Service Training course in London
4.5 2 opinions
Acuity Training London
  • Course
  • London
  • Different dates available

...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer Retention Strategy, Customer Service Skills, Customer Manager... More


Price on request
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Planificación estratégica, Rentabilidad de las acciones, Segmentación del cliente... More


Price on request
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Save 81%
  • Course
  • Online
  • Different dates available

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Body Language, Customer Relationship Management, Management Planning... More


£99 £19
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Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Relationship Management, Customers care, Customer Manager... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Service, Relationship Marketing, Customer Retention... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Different dates available

...in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Content Module... Learn about: Customer relationship, Customer Relationship Management, Customer Services... More


Price on request
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  • Course
  • Inhouse
  • 7h - 1 Day
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Customer relationship, Customer Care, Customer Retention Strategy... More


£ 1001-2000
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EMAGISTER CUM LAUDE
Impact Factory
Customer Service Course in City of London
4.5 excellent 4 opinions
Impact Factory
  • Short course
  • City Of London
  • 03 Jun 2019
  • 2h

...manage customer expectations, handle difficult customers and make the most of every customer contact. The course will give you the skills to develop customer loyalty... Learn about: Negotiation Skills, Conflict Management, Assertiveness Training... More


£450
+ VAT
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EMAGISTER CUM LAUDE
Activia Training
Customer Service Excellence course in Leeds
4.0 1 opinion
Activia Training
  • Course
  • Leeds
  • Different dates available
  • 1 Day

...of customer service and what customer service beliefs and expectations are. Topics covered: What is Customer Service? Why is it Important? Whats in it for... Learn about: Focus Groups, Customer Retention, Communication Training... More


Price on request
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Global Edulink
Diploma in Customer Service - Online course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Customer Service Skills, Customer Service, Team Building... More

Special Emagister price

£249 £69
+ VAT
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Telephone Etiquette, Office Administrators, Customer Relations Advisor... More

Special Emagister price

£119 £29
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  • Short course
  • London
    and 6 other venues
  • 15 May 2019

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Service Skills, Public Sector, Customer Service... More


Price on request
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  • Course
  • Online
  • Intermediate
  • 3 Months

...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer Manager, Customer relationship, Relationship Building... More


£125
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Open Study College
Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Getting feedback, Serving Customers, Customers first... More


£339
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

Special Emagister price

£300 £19
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  • Course
  • Online
  • Different dates available

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Customer Care, Online training, Online Course... More


Price on request
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  • Course
  • Online
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Sales Techniques, Customer satisfaction, Customer Relationship Management... More


£39
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EMAGISTER CUM LAUDE
Impact Factory
Customer Service Training - Inhouse course
4.8 excellent 3 opinions
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 5 Days

...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Customer Retention, Ms Office, Delegating Skills... More


Price on request
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EMAGISTER CUM LAUDE
Activia Training
Key Account Management for Sales course in London
4.5 excellent 26 opinions
Activia Training
  • Short course
  • London
  • Different dates available
UK leader in quality training at great prices

...how to avoid them whilst guiding you towards profitable best practice by ensuring you have the fullest possible understanding of your customers’ requirements... Learn about: Customer Manager, Customer satisfaction, Negotiation Skills... More


£249
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service Skills, Communication Training, Communication Skills... More

Special Emagister price

£395 £89
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Global Edulink
Customer Service Essential Training - Level 2 - Online course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Certificate in Customer Service Essential Training

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Customer Service, Telephone techniques, Customer Service Skills... More

Special Emagister price

£249 £59
+ VAT
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