A
Ali
Customer Service Management
I have had a great time. The lecturers helped me achieve my objectives for the course. Special thanks to the customer service team as well for their efforts ...
731
Customer Management courses
-
All
-
Online
EMAGISTER CUM LAUDE
Advanced Customer Service for the Public Sector course in Manchester
PTP Training & Marketing Ltd
- Short course
- Manchesterand another venue.
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Retention Strategy, Customer Service Skills, Public Sector... More
Price on request
Add to comparator
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Retention Strategy, Customer Service Skills, Public Sector... More
Customer Service Excellence - Inhouse course
Stand & Deliver
- Short course
- Inhouse
- Different dates available
- 6h - 1 Day
...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Influencing Skills, Customer Care, Effective Customer Care... More
£400
+ VAT
Add to comparator
...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Influencing Skills, Customer Care, Effective Customer Care... More
Advanced Customer Relationship Management course in Hammersmith
1 opinion
London Business Training & Consulting
- Short course
- Hammersmith
- September
- 1 Week
...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Customer Manager, Strategic Business Management, Strategic Management... More
PREMIUM COURSE
£2,625
+ VAT
Add to comparator
...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Customer Manager, Strategic Business Management, Strategic Management... More
-
The course was good and I had a great time in all.
← | →
- Short course
- London
- Intermediate
- February
...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Communication Training, Face to Face, Customer Relationships... More
PREMIUM COURSE
£2,850
+ VAT
Add to comparator
...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Communication Training, Face to Face, Customer Relationships... More
-
It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
← | → see all
-
I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
← | → see all
-
I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
← | → see all
Customer Management course in Madrid
Universidad Pontificia Comillas
- Course
- Madrid (Spain)
- 18h - 3 Days
...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Customer Manager, Planificación estratégica, Retención de clientes... More
Price on request
Add to comparator
...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Customer Manager, Planificación estratégica, Retención de clientes... More
- Course
- Online
- Different dates available
...in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Content Module... Learn about: Human Resources, Business management, Personal Development Business Skills... More
Price on request
Add to comparator
...in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Content Module... Learn about: Human Resources, Business management, Personal Development Business Skills... More
EMAGISTER CUM LAUDE
- Course
- London
- Different dates available
...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer Service Environment, Customer Retention Strategy, Customer Manager... More
Price on request
Add to comparator
...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer Service Environment, Customer Retention Strategy, Customer Manager... More
-
I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
← | → see all
-
Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
← | → see all
Excellent Customer Service course in London
Middlesex University
- Short course
- London
- Intermediate
- Oct-2020
...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: reliable| respectful, Customer Service, Handling customer... More
Price on request
Add to comparator
...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: reliable| respectful, Customer Service, Handling customer... More
Save 94%
- Short course
- Online
- Different dates available
- 12 Months
Special Offer - CPD Accredited - NUS Eligible
...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More
Special Emagister price
£300 £19
Add to comparator
Special Offer - CPD Accredited - NUS Eligible
...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More
-
The course was extraordinary and I appreciated it. Incredible to add to my CV.
← | → see all
-
I enjoyed the course and understood new things about client benefit that I was not aware with. Awesome course.
← | → see all
-
I truly felt delighted in the course. It has helped me enormously at my present place of employment, with managing clients on all levels and It can be an addition to my Resume.
← | → see all
- Course
- Online
- Job board
- Different dates available
...needs for successful operation. HR functions are also performed by line managers who are directly responsible for the engagement, contribution... Learn about: Customer Service Skills, Customer Service, Anger Management... More
£395
+ VAT
Add to comparator
...needs for successful operation. HR functions are also performed by line managers who are directly responsible for the engagement, contribution... Learn about: Customer Service Skills, Customer Service, Anger Management... More
-
I have almost completed the course and really experience a good journey. The support services are one of the best services in Hudson.
← | →
Price on request
Add to comparator
...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management... More
£495
VAT exempt
Add to comparator
...sales and customer interactions. Overview This one day course challenges delegates to address customer relationship issues in a practical way that clarifies... Learn about: Customer satisfaction, Customer Service, Customer Manager... More
Strategic Customer Relationship Management course in Hammersmith
London Business Training & Consulting
- Course
- Hammersmith
- Intermediate
- 11 Feb 2020
...company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Management Processes, Customer Retention, Sales Training... More
£525
Add to comparator
...company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Management Processes, Customer Retention, Sales Training... More
£455
+ VAT
Add to comparator
...specific best practice tools for clientside Insight teams. Learning outcomes This course will take delegates through the clientside Customer Insight journey... Learn about: Relationship Marketing, Key Account Management... More
£125
Add to comparator
...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer Loyalty, Customer relationship, Customer Relationship Management... More
- Course
- Online
- Different dates available
...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Customer Service, Quality Training, Business management... More
Price on request
Add to comparator
...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Customer Service, Quality Training, Business management... More
Customer Service - Online course
Acudemy Training
- Course
- Online
- Beginner
...by defining what we mean by customer service, and why it is so vital. Next, it will go into detail about the goals of great customer service... Learn about: Customer Service, Customer Records, Body Language... More
PREMIUM COURSE
£42
Add to comparator
...by defining what we mean by customer service, and why it is so vital. Next, it will go into detail about the goals of great customer service... Learn about: Customer Service, Customer Records, Body Language... More
Planning to Meet Customer Requirements course in London
Middlesex University
- Short course
- London
- Intermediate
- Oct-2020
...How to set clear objectives Defining performance standards Assessing and monitoring performance Setting clear goals Delivering effective feedback The... Learn about: Planning Skills, Customer requirements, Skills and Training... More
Price on request
Add to comparator
...How to set clear objectives Defining performance standards Assessing and monitoring performance Setting clear goals Delivering effective feedback The... Learn about: Planning Skills, Customer requirements, Skills and Training... More
Save 87%
- Short course
- Online
- Different dates available
- 12 Months
Special Offer - CPD Accredited - NUS Eligible
...One receiving your request about this course, a member of our friendly team will send you all the details about the course and help answer any questions you may... Learn about: Customer Service, Communication Training, Customer Service Skills... More
Special Emagister price
£150 £19
Add to comparator
Special Offer - CPD Accredited - NUS Eligible
...One receiving your request about this course, a member of our friendly team will send you all the details about the course and help answer any questions you may... Learn about: Customer Service, Communication Training, Customer Service Skills... More
-
Much obliged for this caourse. Exceptionally comprhensive knowledge and I delighted in it alot. Much obliged for the testament.
← | →
Save 94%
Customer service course - Online
John Academy
- Course
- Online
- Different dates available
...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service... More
£163 £10
Add to comparator
...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service... More
Customer Service - Online course
Abertay International Training Ltd
- Course
- Online
- Beginner
- Different dates available
...customer service Importance of handling complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels... Learn about: Customer Service, Satisfaction levels, Handling Complaints... More
£10
Add to comparator
...customer service Importance of handling complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels... Learn about: Customer Service, Satisfaction levels, Handling Complaints... More
Customer relations course - Distance Learning
Distance Learning Centre
- Course
- Distance Learning
- Different dates available
...suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. On successful completion of... Learn about: Customer Care, Quality Training, Skills and Training... More
£250
+ VAT
Add to comparator
...suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. On successful completion of... Learn about: Customer Care, Quality Training, Skills and Training... More
Operational Customer Relationship Management course in Hammersmith
London Business Training & Consulting
- Course
- Hammersmith
- Intermediate
- 12 Feb 2020
...company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer relationship, Service automation, Sales Force Automation... More
£525
Add to comparator
...company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Customer relationship, Service automation, Sales Force Automation... More
