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Customer Management courses

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London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 15 Oct 2018

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Customer Service, Customer Service Management, Business Success... More

PREMIUM COURSE

£2,450
+ VAT
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NCC Home Learning
Effective Customer Care course in St Helens
5.0 excellent 3 opinions
NCC Home Learning
  • Course
  • St Helens
  • Different dates available

...therefore registration fee, certification fee and full tutor support is included in the course price for you. Module 1: Recognising Customers Module... Learn about: Customer Care, Customer Service... More


£270
+ VAT
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  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Customer Service, reliable| respectful, Handling customer... More


Price on request
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  • Course
  • Online
  • Different dates available
  • 6 Months
Express online course

Lead effectively your customer service team!

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Customer Relationship Management, Customer Service, Customer Care... More

d h m s
Special Emagister price

£390 £169
VAT exempt
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Customer Care, Retención de clientes, Planificación estratégica... More


Price on request
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Activia Training
Customer Service Excellence course in London
4.5 excellent 34 opinions
Activia Training
  • Short course
  • London
    and 8 other venues
  • 20 Jun 2018
  • 1 Day
UK leader in quality training at great prices

...Communication Telephone Techniques Managing Conflict in Customer Situations Dealing With Challenges Dealing with Difficult People The Recovery Process... Learn about: Conflict Resolution, Communication Skills, Conflict Management... More


£199
+ VAT
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Telephone Etiquette, Social Intelligence, Team Training... More

Special Emagister price

£99 £24
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  • Course
  • Online
  • Different dates available
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Customer relationship, Body Language, Customer Relationship Management... More

d h m s

£99 £19
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Service, Customer Service Skills, Customer Management... More

Special Emagister price

£360 £34
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Retention, Customer Service Skills, Customer Relationship Management... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Different dates available
CareerVision Training

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Access: Lifetime Exams Included... Learn about: Customer Services, Personal Development Business Skills, Critical Thinking... More

Special Emagister price

£99 £29
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Global Edulink
Customer Service Training – Online - Online
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Handling Customer Complains, Customer Service Skills, Customer Service... More

Special Emagister price

£295 £30
+ VAT
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer relationship, Customer Relationship Management, Customer relationship... More


£995
+ VAT
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Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Sales Training, Inventory Management, Retail Management... More


£689
VAT inc.
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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  • Short course
  • London
  • Different dates available
  • 1 Day

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Skills and Training, Monitoring Performance, Interviewing Skills... More


Price on request
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Care, Customer Service Skills, Communication Training... More

Special Emagister price

£395 £89
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Save 80%
  • Course
  • Online
  • Beginner
  • Different dates available
Certificate in Customer Service (Level 2)

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Customer Service Leadership, Customer behaviour, Handling Customer Complains... More

Special Emagister price

£79 £16
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  • Course
  • St Helens
  • Different dates available

...to reception and to understand the importance of security and personal safety. Module 1: Customer Care Why your firm needs customer care Why you need... Learn about: Skills and Training, Customer Care... More


£270
+ VAT
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  • Course
  • Distance Learning
  • Different dates available
  • 1 Year
Accredited Course

...into your organization resulting in excellent customer service. COURSE CONTENT The course is divided up into seven modules, as follows: Module... Learn about: Plan Service Excellence, Customer relationship, Customer Needs... More


£250
VAT inc.
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  • Course
  • Online
  • Different dates available
CareerVision Training

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Business management, Online Course, Service Management... More

Special Emagister price

£99 £29
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Global Edulink
Diploma in Customer Service – Online - Online
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Stress Management, Time management, Team Building... More

Special Emagister price

£449 £45
+ VAT
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  • Short course
  • Inhouse
  • Different dates available

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Key Skills, Business Success, Customer Care... More


£800
+ VAT
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