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Customer Management courses

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WHERE TO STUDY
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London Corporate Training
Customer Service Management course in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 1 Week

...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Customer Relationships, Communication Training, Business Success... More

PREMIUM COURSE

£2,450
+ VAT
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  • Short course
  • City Of London
  • 17 Dec 2018
  • 1 Week

...broader organisational goals. This CRM training is suitable for: sales and marketing directors, managers, executives, practitioners and staff... Learn about: Sales Training, Customer Relationship Management, Customer Manager... More


£2,625
+ VAT
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Customer Service, Handling customer, Interpersonal Communication... More


Price on request
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  • Course
  • Online
  • Different dates available
  • 6 Months
Express online course

Lead effectively your customer service team!

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Customer Needs, Customer Service, Service Management... More

d h m s
Special Emagister price

£390 £169
VAT exempt
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  • Course
  • Online
  • Different dates available
CareerVision Training

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Access: Lifetime Exams Included... Learn about: Customer relationship, Customer Relationship Management, Human Resources... More

Special Emagister price

£99 £39
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer Relationship Management, Customer relationship, Customer Service... More


£995
+ VAT
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EMAGISTER CUM LAUDE
Activia Training
Customer Service Excellence course in London
4.5 excellent 34 opinions
Activia Training
  • Short course
  • London
    and 8 other venues
  • 23 Oct 2018
  • 1 Day
UK leader in quality training at great prices

...Communication Telephone Techniques Managing Conflict in Customer Situations Dealing With Challenges Dealing with Difficult People The Recovery Process... Learn about: Skills and Training, Conflict Management, Conflict Resolution... More


£199
+ VAT
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Universidad Pontificia Comillas
Customer Management course in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Segmentación del cliente, Medición de la efectividad, Rentabilidad de las acciones... More


Price on request
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  • Course
  • Online
  • Different dates available
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Management Planning, Customer relationship, Body Language... More

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£99 £19
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer relationship, Customer Service, Customer Service Skills... More

Special Emagister price

£360 £34
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Marketing, Customer Retention, Relationship Counselling... More

Special Emagister price

£360 £49
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
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1 Training
Customer Service Diploma - Online course
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Handling Customer Complains, Customer Relations Advisor, Social Intelligence... More

Special Emagister price

£119 £29
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Global Edulink
Diploma in Customer Service - Online course
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Stress Management, Team Training, Team Building... More

Special Emagister price

£249 £69
+ VAT
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  • Course
  • Online
  • Different dates available
CareerVision Training

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Quality Training, Online Course, Service Management... More

Special Emagister price

£99 £39
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Open Study College
Retail Management Level 3 and Customer Service Level 3 - Online course
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Customer Service, Inventory Management, Confidence Training... More


£689
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available
  • 1 Day

...to show confidence when delivering structured feedback. The one day course covers a wide range of highly relevant topics: How to set clear objectives Defining... Learn about: Monitoring Performance, Managing Individuals, Customer requirements... More


Price on request
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EMAGISTER CUM LAUDE
  • Short course
  • London
    and 6 other venues
  • Different dates available
  • 1 Day

...or who manages people who do. ILM Endorsed Training Course This exclusive training course has been developed by Activia and endorsed by the... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management... More


£229
+ VAT
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  • Training
  • London
  • Different dates available
  • 1 Day

...manage customer expectations, handle difficult customers and make the most of every customer contact. The course will give you the skills to develop customer loyalty... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


£450
+ VAT
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  • Course
  • Online
  • Intermediate
  • 3 Months

...organisation contributes to the products, services or general impression that customers, clients and visitors take away with them. This course identifies... Learn about: Customer relationship, Customer satisfaction, Customer Retention... More


£125
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Service, Customer Manager, Certificate in Customer Service (Level 3)... More

Special Emagister price

£395 £89
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Express online course

Improve your customer service skills!

...One receiving your request about this course, a member of our friendly team will send you all the details about the course and help answer any questions you may... Learn about: Customer satisfaction, Communication Skills, Communication Training... More

d h m s
Special Emagister price

£150 £19
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EMAGISTER CUM LAUDE
Save 81%
  • Course
  • Online
  • Beginner
  • Different dates available
Certificate in Customer Service (Level 2)

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Customer Service, Customer behaviour, Customer Satisfaction Level... More

Special Emagister price

£99 £19
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