Technology and Knowledge Management

Stonebridge Associated Colleges

Course

In Bude

£ 229 + VAT

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Description

  • Type

    Course

  • Location

    Bude

Technology and Knowledge Management Course We are living in an ‘Information Economy.’ As economies matured and developed from agricultural to industrial and then service and knowledge-based, the demand for information increased. The Industrial Revolution increased the need for information. Manufacturing began to be carried out on a large scale in factories by organised companies. This created a need for information for internal control for managers and on company performance for investors. Today, a modern organisation must produce financial and performance information for investors and managers, regulatory information for government agencies and personnel information as well as information for many other interested bodies, but it needs information to manage and control its operations. The information-intensive needs of managers cover many areas from individual information on specific customers to strategic information for a corporate takeover. Globalisation has increased the need for information by making the management task more complex, often requiring the co-ordination of staff and tasks in different countries. Development of economies has seen the production of more information-intensive and knowledge-intensive products such as computer software. The assets of companies such as Microsoft may be comprised largely of the value that stock markets place on their intangible assets of information and knowledge (intellectual capital). Tom Stewart (1991) describes intellectual capital as, ‘patents, processes, management skills, technologies, information about customers and suppliers and old-fashioned experience.’ Added together this knowledge is intellectual capital. On completion of this module you will be able to: Demonstrate a thorough understanding of the role of information in the business environment. Appreciate the need for...

Facilities

Location

Start date

Bude (Cornwall)
Stonebridge House, Ocean View Road, EX23 8ST

Start date

On request

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Subjects

  • Management
  • IT Management
  • IT
  • Technology

Course programme

Syllabus

Introduction

  • Personal Learning Log
  • Introduction to Technology and Knowledge Management

Information Management

  • Introduction
  • What is Data?
  • What is Information?
  • What is Knowledge?
  • What is Management?
  • The Link Between Information and Management
  • Summary

Information Management and Information Systems

  • Using Technology to Manage Information
  • Benefits that ICT can offer
  • Overview of Technologies for Information Management
  • The Internet and Information Management
  • Intranets
  • Extranets
  • E-commerce and Business
  • Summary

Database Concepts and Use in Information Management

  • Introduction to Databases
  • History
  • Data Protection Act
  • Data Security
  • Database Management System
  • Metadata
  • Data Mining
  • Databases and Information Management
  • Reviewing Databases and Information Systems
  • Summary

Database Queries and Knowledge Creation

  • Data Warehousing
  • Semantic Web
  • Software Agents

Knowledge and Enterprise

  • Introduction
  • What is Knowledge?
  • What is Knowledge Management?
  • Tacit and Explicit Knowledge
  • Competitive Advantage and Knowledge
  • Reasons to Manage Knowledge
  • Creation of Communities of Excellence (Communities of Practice)
  • Knowledge Workers
  • Developing a Knowledge Management Strategy
  • Approaches to Developing a KM strategy
  • Conclusion

Knowledge Management and Information Systems

  • Introduction
  • Drivers for Knowledge Management
  • Managing Knowledge and Information Management

Decision-making and Decision Support Systems

  • Introduction
  • Role of Information in Decision-making
  • The Value of Information
  • Different Kinds of Systems
  • Major Types of Systems

Managing Information Systems to Support Knowledge

  • Management
  • Managing Knowledge Within the Organisation
  • Codification
  • Virtual Organisations

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 120 hrs.

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Technology and Knowledge Management

£ 229 + VAT

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