Telephone Selling

In Belfast City

Price on request
  • Typology

    Course

  • Level

    Intermediate

  • Methodology

    Inhouse

  • Location

    Belfast city (Northern Ireland)

  • Duration

    Flexible

  • Start

    Different dates available

Description

The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets.

Facilities

Location

Starts

Belfast City (County Antrim)
See map

Starts

Different dates availableNow taking bookings

To take into account

Create a successful structure for telephone sales calls which will assist in creating a winning environment. Learn how to greet the caller in a professional manner which builds rapport and trust.

Questions & Answers

Ask a question and other users will answer you

Who do you want to respond to your question/enquiry?

We will only publish your name and question

What you'll learn on the course

  • Sales
  • Team Training
  • Sales Training
  • Training First Aid
  • Sales Techniques
  • Sales Process
  • Sales Marketing
  • Sales skills
  • Sales Strategy
  • Training
  • Sales support

Course programme

Telephone Sales Training

Develop telephone sales skills which support successful selling and client relationships. Skills will be developed through on-going training and reinforcement to fully develop the selling ability of the sales team:

  • Getting Past the Gatekeeper
  • Build Client Relationships through rapport
  • Develop better listening skills
  • Developing sales skills that work
  • Probing and Questioning skills
  • Sell the Benefits v Features
  • Cross sell and Up Sell
  • Objection Handling
  • Closing Skills
Listen to your trainer make live calls
  • Qualify potential clients quickly with careful questioning
  • Identify client needs by careful questioning
  • Successfully cross sell and upsell clients
  • Pre-empt objections
  • Influencing with Integrity
  • Identify and sell opportunities
  • Get commitment to proceed successfully

Price on request