Telephone Selling

In Belfast City

Price on request
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Important information

Typology Course
Level Intermediate
Methodology Inhouse
Location Belfast city (Northern Ireland)
Duration Flexible
Start Different dates available
  • Course
  • Intermediate
  • Inhouse
  • Belfast city (Northern Ireland)
  • Duration:
  • Start:
    Different dates available

The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets.

Facilities (1)
Where and when
Starts Location
Different dates available
Belfast City
County Antrim, Northern Ireland
See map
Starts Different dates available
Belfast City
County Antrim, Northern Ireland
See map

To take into account

¬∑ What are the objectives of this course?

Create a successful structure for telephone sales calls which will assist in creating a winning environment. Learn how to greet the caller in a professional manner which builds rapport and trust.

Questions & Answers

Ask a question and other users will answer you

What you'll learn on the course

Team Training
Sales Training
Training First Aid
Sales Techniques
Sales Process
Sales Marketing
Sales skills
Sales Strategy
Sales support

Course programme

Telephone Sales Training

Develop telephone sales skills which support successful selling and client relationships. Skills will be developed through on-going training and reinforcement to fully develop the selling ability of the sales team:

  • Getting Past the Gatekeeper
  • Build Client Relationships through rapport
  • Develop better listening skills
  • Developing sales skills that work
  • Probing and Questioning skills
  • Sell the Benefits v Features
  • Cross sell and Up Sell
  • Objection Handling
  • Closing Skills
Listen to your trainer make live calls
  • Qualify potential clients quickly with careful questioning
  • Identify client needs by careful questioning
  • Successfully cross sell and upsell clients
  • Pre-empt objections
  • Influencing with Integrity
  • Identify and sell opportunities
  • Get commitment to proceed successfully