Telephone Selling

      In Belfast City

      Price on request
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      75267... More
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      Important information

      Typology Course
      Level Intermediate
      Methodology Inhouse
      Location Belfast city (Northern Ireland)
      Duration Flexible
      Start Different dates available
      • Course
      • Intermediate
      • Inhouse
      • Belfast city (Northern Ireland)
      • Duration:
      • Start:
        Different dates available

      The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets.

      Facilities (1)
      Where and when
      Starts Location
      Different dates available
      Belfast City
      County Antrim, Northern Ireland
      See map
      Starts Different dates available
      Belfast City
      County Antrim, Northern Ireland
      See map

      To take into account

      ¬∑ What are the objectives of this course?

      Create a successful structure for telephone sales calls which will assist in creating a winning environment. Learn how to greet the caller in a professional manner which builds rapport and trust.

      Questions & Answers

      Ask a question and other users will answer you

      What you'll learn on the course

      Team Training
      Sales Training
      Training First Aid
      Sales Techniques
      Sales Process
      Sales Marketing
      Sales skills
      Sales Strategy
      Sales support

      Course programme

      Telephone Sales Training

      Develop telephone sales skills which support successful selling and client relationships. Skills will be developed through on-going training and reinforcement to fully develop the selling ability of the sales team:

      • Getting Past the Gatekeeper
      • Build Client Relationships through rapport
      • Develop better listening skills
      • Developing sales skills that work
      • Probing and Questioning skills
      • Sell the Benefits v Features
      • Cross sell and Up Sell
      • Objection Handling
      • Closing Skills
      Listen to your trainer make live calls
      • Qualify potential clients quickly with careful questioning
      • Identify client needs by careful questioning
      • Successfully cross sell and upsell clients
      • Pre-empt objections
      • Influencing with Integrity
      • Identify and sell opportunities
      • Get commitment to proceed successfully