Telesales courses West Midlands
- Short course
- Inhouse in Birmingham
- Advanced
- 1 Day
...Selling Advancing Opportunity Exceeding Customer Expectations Giving Recognition MODULE 5: Controlling the Conversation Learning outcomes: Staying in control... Learn about: Customer Service, Team Building, Negotiation Skills...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... continues to be one of the most in-demand skills across customer service, retail, finance, and business development, this course provides a strong foundation for anyone looking to advance within the sector. By the end of the course, learners will understand telesales processes from start to finish... Learn about: Telesales Executive, Call Planning, Serve and Delight...
- Course
- Online
- Intermediate
- 7h - 1 Year
... performance, or strengthen commercial communication skills. The knowledge gained is applicable to inbound and outbound telesales, customer service sales calls, and account development activities. Delivered through flexible online learning, the course allows learners to build job-relevant sales skills... Learn about: Customer Service Skills, Sales Training, Call Handling...
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