Telesales Executive Training
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Support service
Yes
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Virtual classes
Yes
Learn the golden rules for becoming a skilled Telesales executive with the Telesales Executive Training course.
Telesales executives are the people who promote and sell products and services for their company over the phone. Their job also includes managing client accounts and customer relationship by receiving and making calls. The course covers all the areas that you need to know about becoming a telesales executive.
Gone are the days when telesales use the words like” how are you? I have an offer for You”. If you want to boost your career as a telesales executive, the course is designed for you. The course illustrates the roles and duties of a telesales executive, the ways of performing the role and avoiding common mistakes that most telesales executives face. The basic telephone etiquettes and the strategies for attracting and holding the customers will also be explored in the course.
Facilities
Location
Start date
Start date
About this course
The Telesales Executive Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £19 and Hardcopy Certificate for £34.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Telesales
- Executive
- Verbal Communication
- Serve and Delight
- Telephone Sales
- Communication
- Call Planning
- Following up
- Telesales Executive Training
- Telesales Executive
Course programme
Module 01
- Verbal Communication
- To Serve and Delight
- Exceptional Things about Telephone Sales
- It’s More Than Just a Phase
- Communication Essentials
Module 02
- Developing Your Script
- Pre-Call Planning
- Phone Tag and Call Backs
- Following Up
- Closing the Sale
Mock Exam
- Mock Exam- Telesales Executive Training
Final Exam
- Final Exam- Telesales Executive Training
How is the course assessed?
- To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Telesales Executive Training