Totton College courses

...organise and support meetings *Unit 312 Make a presentation *Unit 313 Organise and coordinate events *Unit 314 Word processing software 3 *Unit 315 Spreadsheet...

...To improve your competance in the workplace to Level 2. Business & Administration, NVQ Level 2 (Rolling Start) NVQ Level 2 Summary This course is aimed...

...The main purpose of these modules is to improve performance and knowledge, which for many participants is an end in itself. However, completion of...

...Prepare text from shorthand *Unit 223 Prepare text from recorded audio instruction *Unit 224 Product documents *Unit 225 Work effectively with other people...

...To improve your competence in the workplace to Level 3. Business and Administration - OCR NVQ Level 3 (Rolling Start) NVQ Level 3 Summary This course...

...the application of IT to basic book-keeping procedures. The software used is SAGE but the course is not concerned with informing students about the details...

...The course is aimed at those seeking a formal qualification in this particular field of IT for employment or those wishing to know how to maintain a computerised...

...in this particular field of IT for employment or those wishing to know how to maintain a computerised system of accounts for their own business...

...About the Course The course is unit based and candidates must complete two mandatory modules and choose five optional modules (at least one from each theme)...

...improvements in the quality of service to customers, the opportunity to improve customer retention levels. This course is eligible for Train to Gain Funding...

...To provide underpinning knowledge and assessment opportunities for NVQ2 Customer Service. Customer Service - NVQ Level 2 (Rolling Start) NVQ 2 Summary...

...progress to NVQ Level 4 in Customer Service...

...opportunities for NVQ2 Customer Service. What are the entry requirements? How is the course assessed? Observation of the candidate in the workplace...

...to bring about permanent improvements themselves. It is anticipated that all candidates will achieve this NVQ within 18 months. This course is eligible...

...Employee Benefits - A clearer understanding of their responsibility within their organisation, the opportunity to develop new skills, the recognition of existing skills...

...who have to deliver a continually improving service to customers and who have the responsibility or autonomy to bring about permanent improvements themselves...

...techniques to enable effective operation as a first line manager. Qualification awarded by the Chartered Management Institute About the Course Course comprises...

...good dynamics and personal tutor support Course Aims A qualification course designed to build upon and enhance management skills and competencies...

...To provide underpinning knowledge and assessment opportunities for NVQ 2 in Team Leading. Team Leading - OCR NVQ Level 2 (Rolling Start) NVQ Level 2 Summary...

...The course is aimed at those students who wish to develop and improve their customer service skills and who may wish to follow a career which will be customer facing...