Totton College courses

...organise and support meetings *Unit 312 Make a presentation *Unit 313 Organise and coordinate events *Unit 314 Word processing software 3 *Unit 315 Spreadsheet...

...No. Fees A Fee: £505.00, B Fee: £ 505.00, C Fee: £10.00 Are there any other costs? None. What next? NVQ Level 3 Business & Administration...

...or be designed to provide specific knowledge and skills for people working towards the NVQ in Managment Level 3. Full details can be provided by your tutor...

...To obtain the Level 2 award you have to complete 5 units. 2 units are compulsory because they cover skills required by all administrators. You then choose a further 3 units...

...2 *Unit 217 Presentation software 2 *Unit 218 Specialist or bespoke software 2 *Unit 221 Prepare text from notes Group B *Unit 303 Supervise an office...

...allows students to develop the skills needed to maintain routine accounting records using the SAGE LINE 50 software. About the Course This course covers...

...covers the application of IT to basic book-keeping procedures. The software used is SAGE but the course is not concerned with informing students about...

...Computer, SAGE Line 50 Package What next? Employment in an accounting environment, further IT/Accounting courses such as AAT NVQ in Accounting...

...the recognition of existing skills. Employer Benefits - Improved staff performance and motivation, improvements in the quality of service to customers...

...NVQ 2 Summary This course is aimed at individuals who have to deliver a continually improving service to customers, but who may not have the responsibility...

...service within the rules Optional * Theme: Impression and Image * Theme: Delivery * Theme: Handling problems * Theme: Development and improvement Candidates...

...knowledge and assessment opportunities for NVQ3 in Cusomer Service. What are the entry requirements? How is the course assessed? This qualification...

...None. What facilities can be used on this course? . What next? NVQ Customer Service Level...

...customer service skills * Lead a team to improve customer service * Gather, analyse and interpret customer feedback Course Aims To provide underpinning...

...Are there any resources to obtain? None. Fees A Fee: £505.00, B Fee: £ 505.00, C Fee: £10.00 Are there any other costs? None. What facilities can be used on this course?...

...service * Deal with customers in writing or using ICT * Use customer service as a competitive tool * Organise the promotion of services or products to customers Theme...

...None. Everything is included in the course fee. What facilities can be used on this course? You will need access to a PC either at home at work or in one of our learning centres...

...the course for those interested. Fees A Fee: £1250.00, B Fee: £ 1250.00, C Fee: £1250.00 Are there any other costs? None. Everything is included in the course fee...

...Call 023 80 874 874 to check your eligibility. What next? Following this qualification there is the potential to follow an appropriate programmes leading to management qualifications...

...The course is aimed at those students who wish to develop and improve their customer service skills and who may wish to follow a career which will be customer facing...