Totton College courses

...To improve your competence in the workplace to Level 3. Business & Admininistration NVQ Level 3 (Rolling Start) NVQ Level 3 Summary This course is aimed...

...Course Aims To improve your competance in the workplace to Level 2. What are the entry requirements? How is the course assessed? Observation of the candidate...

...in a bite-size format to assist Junior Managers or Supervisors improve their skills and knowledge. About the Course The courses are short, very flexible...

...*Unit 206 Deal with visitors *Unit 207 Process customer financial transactions *Unit 208 Operate credit control procedures *Unit 209 Store, retrieve...

...There are 2 groups of units - A and B. At least 3 of your optional units must be from group B. Mandatory Units *Unit 301 Carry out your responsibilities...

...a computerised system of accounts for their own business. What are the entry requirements? How is the course assessed? An examination of 1...

...the details of this package in particular. It is concerned however with the input and recording of data and the generation of simple reports such as transactions...

...B Fee: £ 133.00, C Fee: £10.00 Are there any other costs? Examination fees are included within the course fee. What facilities can be used on this course?...

...Completion of a portfolio of evidence to support practice. Are there any resources to obtain? None. Fees You could get this course for a reduced fee...

...will be assigned an assessor who will observe and assess them in the workplace during the course. Course Aims To provide underpinning knowledge and assessment...

...or autonomy to bring about permanent improvements themselves. Employee Benefits - A clearer understanding of their responsibility within their organisation...

...the promotion of services or products to customers Theme: Delivery * Deliver customer service on your customer's premises * Recognise diversity with delivering...

...opportunities for NVQ2 Customer Service. What are the entry requirements? How is the course assessed? Observation of the candidate in the workplace...

...for Train to Gain funding subject to criteria. Entry to this qualfication is by interview. About the Course The course is unit based and candidates...

...How is the course assessed? Observation of the candidate in the workplace by a work based or college assessor. Completion of a portfolio of evidence to support practice...

...service partnerships * Organise the delivery of reliable customer service * Improve the customer relationship Theme: Handling problems * Monitor and solve...

...(Rolling Start) CMI Level 3 (Meets Monthly) ILM Level 3 Summary A comprehensive, structured qualification course that provides key management skills...

...operation as a middle manager. Qualification awarded by the Chartered Management Institute. About the Course The course comprises 9 modules 6 mandatory...

...own resource * Provide leadership * Develop productive working relationships with colleagues * Ensure your own action reduce risks to health and safety...

...The course is aimed at those students who wish to develop and improve their customer service skills and who may wish to follow a career which will be customer facing...