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Tourism Management courses Stamford
- Vocational qualification
- Stamford
...in the travel and tourism industry working as a retail sales consultant, call centre advisor, resort representative or tourist information assistant...
- Short course
- Stamford
- 1 Day
...First impressions count Listening skills Telephone techniques Responding to the different challenges customers can present Dealing with customer complaints...
- A Level
- Stamford
...Assessing the quality of customer service in leisure. AS Unit G182 Leisure industry practice (Assessed through 90 minute examination with 4 questions)...
Similar training online and classroom-based
- Course
- Online
- Advanced
- Different dates available
- 1 Year
...tourism development, or customer-facing hospitality roles. Understand key concepts in travel and tourism management. Develop customer service and communication skills... Learn about: Quality management, Travel and Tourism, Tourism management...
- Short course
- Online
- Different dates available
...12.45-13.45 Lunch 13.45-14.45 Management models. Maslow’s theory of motivation and how it applies to the leisure industry. 14.45-15.45 Resolving conflict in the team... Learn about: IT Project Management, Tourism Hospitality, Project scheduling...
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