Training in Surrey

...latest digital insights to help you integrate and optimise your online business development efforts...

...develop the correct Attitude and Image. To illustrate why excellent Customer Service is important. To show how to use the Telephone effectively...

...Reasons for conducting suitable and sufficient risk assessments Legal duties The 5 steps to risk assessment Techniques for collecting risk assessment... Learn about: Risk Analysis, Risk Strategy, Risk Assessment...

...exercises on making your voice firmer, fuller and more flowing What’s needed to break long established habits How to practise back in the ‘real world’...

...Learn how to develop a Strategic Approach to Selling, increase your chances of success, make a difference and get results. Suitable for: Experienced Sales People...

...To enhance office performance. Suitable for: First line managers, PAs and those in a support role, who wish to develop their role to increase the contribution...

...supervisors and all members of staff who undertake any form of manual handling as part of their role. Legal requirements Benefits of safe practice... Learn about: Legal Requirements, IT risk, Safe Practice...

...To illustrate how to develop your sales people. Suitable for: Newly appointed sales managers, directors or partners. Sales managers with no formal management...

...(ask about our discounted rate for groups) On-site training: £795.00 plus VAT (up to 10 delegates)... Learn about: Food safety, Safety Management, Hazards in the workplace...

...Increase levels of Customer Satisfaction. Objectives of the Programme: To define Customer Service. To show the importance of the Customer Service Chain...

...CS02 (Breathe Safety Ltd accredited): Our two-day CS02 course delivers all the knowledge, skills and practical experience necessary to work in confined... Learn about: Confined Spaces, Airline Training, IT risk...

...Anyone being prepared for a role in sales, purchasing or management. Anyone who has to negotiate, Negotiation Programme Being able to negotiate well is essential for sales...

...CS02 (2 days): £150.00 per person plus VAT 6150-03 (3 days): £325.00 per person plus VAT & £38 per certificate Group/on-site courses available on request... Learn about: Confined Spaces, IT risk...

...well as a qualification to enter those confined spaces. It includes modules on accurately risk assessing work in confined spaces in line with the Confined... Learn about: Confined Spaces, Risk Assessment, IT risk...

...and basic life support for confined space casualties Practical application of rescue techniques in vertical and horizontal extractions PRICES... Learn about: Team Training, First Aid, Confined Spaces...

...of auditing against OHSAS 18001: 2007 and how to communicate the findings of the audit effectively. The course is also available to any delegate who requires... Learn about: IT Auditing, Basic Health, Health and Safety...

...to any delegate who requires skills and knowledge to understand and audit against EMS requirements. The purpose of an EMS ISO 14001: 2015 requirements... Learn about: Environmental Law, IT Auditing...

...will achieve consistent improvements in your information security and compliance with legislation. Key concepts and requirements of ISO 27001:2013 Implementing... Learn about: Best Practice, Security Management, ISO 27001...

...Adopting a ‘risks and opportunities’ approach Process-based thinking New documentation requirements Meeting auditor expectations Achieving a smooth transition... Learn about: Occupational Health Safety, Health and Safety Management, Safety Management...

...2013 ISMS Key requirements, structure, terms and definitions Main concepts — Risk based thinking, process approach, Plan-Do-Check-Act Needs and expectations... Learn about: Risk Management, Security Management, Risk Mgmt...