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Inhouse Telephone answering Training
- Training
- Inhouse
- Different dates available
...Know how to prepare for your remote sales demos and calls Conducting Online Sales Calls and Demos: Know how to present your remote sales demos and calls... Learn about: Sales Training, Telephone answering, Decision Making...
Similar training in other typologies
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
...leadership development, exceptional customer service, telephone techniques, recruitment interviewing, coaching skills, train the trainer, time management... Learn about: Telephone Skills, Customer Care, Customer Service...
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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- Course
- Inhouse
- Different dates available
- 2 Days
...practices across the team. ❖Higher staff job satisfaction ❖Higher customer satisfaction scores ❖Reduced complaints Programme objectivesTo assist participants... Learn about: Customer Manager, Telephone management, Communication Skills...
...practices across the team. ❖Higher staff job satisfaction ❖Higher customer satisfaction scores ❖Reduced complaints Programme objectivesTo assist participants... Learn about: Customer Manager, Telephone management, Communication Skills...
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
← | → see all
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
← | → see all
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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- Course
- Inhouse
- Different dates available
- 2 Days
...discussion and practical work this course requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated... Learn about: Call Centre, Communication Training, Telephone user support...
...discussion and practical work this course requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated... Learn about: Call Centre, Communication Training, Telephone user support...
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
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- Course
- Inhouse
- Different dates available
- 2 Days
...❖ reviewing side-by-side coaching in a telephone environment, ❖ maintaining coaching so that new behaviours become habitual... Learn about: Coaching Skills, Quality Training, Telephone answering...
...❖ reviewing side-by-side coaching in a telephone environment, ❖ maintaining coaching so that new behaviours become habitual... Learn about: Coaching Skills, Quality Training, Telephone answering...
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I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
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I learned how to coach and overcome barriers. I can’t wait to get started!
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- Course
- Inhouse
- Different dates available
- 2 Days
...process and purpose ❖ set up a structure for reviewing the process of call sampling so it is continuously improving ❖ time for call sampling ❖ avoid mistakes... Learn about: Telephone Skills, Coaching Skills, Counselling Psychology...
...process and purpose ❖ set up a structure for reviewing the process of call sampling so it is continuously improving ❖ time for call sampling ❖ avoid mistakes... Learn about: Telephone Skills, Coaching Skills, Counselling Psychology...
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I learned how to coach and overcome barriers. I can’t wait to get started!
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